Customer Ratings & Reviews

They took great care in installing the television just as we needed. And they took time to be sure it was up and running properly with our Wi-Fi and streaming. We were very pleased.

The Geek Squad did an awesome job in setting up my 65" TV and showing me how to use it.

The Geek Squad sent a couple of people who quickly installed my new tv, on the swivel stand. And then showed us how to operate all the controls. They made us feel like we knew how to manage everything. And if we have a question...we can just call for advice.

It always helps when the installers are personable, and this team was amazing. Several problems arose with the installations that I would never have been able to figure out myself. The cost to have them do it was one of the best investments I ever made.

Very professional and efficient. Get the job don't.

Placing the TV was not difficult but agent helped us set up all the apps on the TV. She also showed us things about the TV we were unaware of to enhance our enhancement of the television.

The agent delivered and setup a 65” Sony LED TV and a Polk Sound Bar. The setup went quickly and the agent explained the various aspects of the TV and how to select different picture modes, sound, and use of remote. All boxes and packing material were removed. Setup took about 20 minutes.

Installer was very professional and friendly. Explained the process of setting up my system.

Best thing I ever subscribed to is Best Buy total tech membership. The perks are amazing and free. The Agents were so amazing and friendly. They knew exactly what they were doing.

The agents hooked up my tv and programed it with my cable and in a timely manner I'm pleased with this service

He came at the appointed time, he had everything he needed. He knew what to do. The boxes never came in the house. He was quiet, efficient, and gentle. My new TV works great. He learned my old cable remote was bad so promised to return when I receive new one from cable company, at no additional charge.

The installer was fantastic. Respectful. Helpful. Took care not to damage the area where he installed the tv or anything around it.

I am so glad I used this program. Aside from the delivery, it was nice to have a person who knew what they were doing. All the cords to the tv were intimidating for me! The tech was also professional, friendly & quick.

On time, courteous & observant. The 2 of them did everything that needed to be done PLUS suggestions I loved including.

The two men arrived on time, set up the TV efficiently, paired the remote so that it could be used with our other equipment and demonstrated how to use the remote. I was very pleased with the service we got.

Certainly a world-class TV picture. We just took it out of the box and plugged it in!

Our service team was excellent. They called to tell us when they would be delivering and were there on time! Our installer was great. He was very knowledgeable, efficient, friendly, explained the tv, and remote. They took all the packaging away. It was a good experience.

Purchased a 65” Samsung smart tv. They delivered and set up my devices to the tv. They were very helpful in explaining how it all works and answering my questions

Gosh, I liked the guys who did the installation: pleasant, helpful, friendly and there was no condescension to the ‘old guy,’ me. They even did some dusting!

The agents mounted 5 TV's they did it well but were messy