Customer Ratings & Reviews

The Geek knew his business, was very cooperative, and had us up and running very efficiently. The defunct old TV was removed and everything was just as advertised.

Verything was set up quickly without any difficulty

The guys came and set up everything with no problem!

The two guys were excellent. I think their names were Joe and maybe Mark. They were very helpful and nice. We are older and do not understand new technology, but they walked us thru most of what we need.

They were good to put it in, and they were excellent

The install of my 86" big screen television was very smooth and professional the Geek guys are knowledgable and explained to me everything

Geek Squad Rep. Mr. JONATTAN's Fabulous Installation service he provided on 9/30/22! I have, a I will continue to recommend BEST BUY & GEEK SQUAD to all my family and friends! = You're #1! :)

Geek Squad delivered the TV and did the setup. They kept me informed when the TV would be delivered. They were professional and made sure everything was working properly before leaving. The tech's were awesome!

Given the superb service we received from the Geek Squad while installing our new TV will definitely use them again. When we ran into what we thought was a snag during setup they already had figured out what needed to be done and then did it. I can't say enough good things about the Geek Squad!

Two installers arrived and asked why I was not mounting the TV on a wall. After considering their question, I took them up on their offer. They both did an amazing job. They had a vacuum ready to clean up and were done with everything within an hour.

Professional, efficient and punctual service! Techs were on time, communicative and provided phone call updates regarding their eta! Nothing but 1sy class service!

FAST DELIVERY---NICE FRIENDLY CREW---EXCELLENT TECH AND INSTALL SKILLS

My TV installation was done by a third party contractor. He was pleasant but would only install one app for me, Netflix. He seemed knowledgeable however wasn't good at showing me how he was maneuvering the apps on the screen. I didn't appreciate that he smelled of smoke.

I always use the Geek Squad! I am technologically challenged so it’s more than worth the few $$’s it cost to have them deliver and set up my devices. My only complaint and it’s minor is the sound bar came with a subwoofer that doesn’t seem to be working and it hasn’t been since they installed it. I will stop by BestBuy to ask about this rather than call because it’s not always easy to reach them.

Aleksander was outstanding. Very patient and knowledgable Guided me through every step of the process.

I did not get a MANUAL and was not informed about how to operate remote - the picture on the tv goes bright then dim and back and forth - I am sensitive to light and cannot cope with this problem - Connor know how to turn off DVD or blue ray player

I had the Geek Squad install a new TV in my daughter's apartment after Christmas and the technician was terrific. He contacted me when leaving the BB store and I met him at the apartment. He connected the TV, made some adjustments, reviewed the remote with us and answered all our questions. 5 stars for Cedric!

Geek squad service was excellent! They quickly connected my new tv and showed me how to work it. They also moved my prior tv and had it up and running in a very short time. They were very knowledgeable and professional.

They had to come back after they left but they did a good job after that

Your men did a great job setting up my new 75" Samsung TV in the living room and moving the old 55" into the bedroom. The Dish Remotes were all configured before leaving.