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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 469 Showing 9,361-9,380 of 18,776 reviews
  • Rated 5 out of 5 stars

    Geek Squad the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GS, did a great job setting up my Samsung TV, get it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad guy was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did a great job! Very satisfied! !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Help setting up TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you GEEK SQUAD! You are the BEST! Better than XFINITY by far!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad solved my problems!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 men who came to service my TV were polite, knowledgable, spoke slowly so I could take notes, did not seem rushed, answered all my questions. Excellent service!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad - Tv Connect (does Not Include Mounting) - for the most part they do a great job in a timely manner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    connecting issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service Tech's resolved the issue. They were knowledgeable and Professional. wouldn't hesitate to use the Geek Squad again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional knowledgeable team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were well informed, professional and patient. They explained everything, were respectful of my property and even replaced furniture that was moved prior to their arrival. Very trustworthy people.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad set-up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great set up experience better than exspected. My agent was extremely knowledgeable, and professional. Would use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Polite, Efficient, Thorough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was polite and very efficient. He made sure that the remote was easy to use and he made sure I knew how to access Live TV and the Apps.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Did a great job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to get another Samsung 65" tv as I received a lemon. Both installations went well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job done with care!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was legged, set up and remote was set up. The young lady that set it all up also removed the old tv, which was not her job. A complete explanation on how to make it all work and then a smile and handshake. I couldn’t ask for more!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I Love The Geek Squad :)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not buy a TV without my wonderful Geek Squad to insure exceptional hook up! :) They did a great job and answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Polite, clean and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had the Geek Squad install our new SUHD Samsung tv and hook up all the gaming, cable box, and tune in the tv and show us how to use the new tv along with the new sound bar they installed. They were terrific and we are so glad we had them do the work. Could not have been happier with their service from start to finish.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad install my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy at the store was very helpful and the guy that delivered it and set it up was very knowledgeable and had it set up in probably a half hour or so I have been buying from Best buy for a long time and they've always treated me right

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This installation was difficult but they brought mor people to remove old TV which was very heavy. They also set up old remote to work with ne TV and that person took a long time to be sure everything was perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for close in

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV sits above my computer desk, convenient. Great for those times when we don't want to run the main TV. Connects to our home WIFi and streams from computer with Chromecast. Delivered and installed by the Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Third party delivery Stinks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did not come to install. The third party delivered the box and walked out saying they were just hired to "drop off." I had to hire another company to unpack and install my TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Geek Squad Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad tech, John, was outstanding. He was completely knowledgeable about all the devices that we wanted him to hook up in addition to the new TV that he brought over in this delivery. He also gave us great advice about future options to get other devices to replace the obsolete devices that we had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    smart remote education

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Andy, Geek Squad showed how to use remote correctly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yay, Geek Squard!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not electronics minded, but the Geek Squad always comes through. They delivered and set up our new TV, and made sure I knew how to use it. They also handled the interface with our cable and streaming services, and made sure I could navigate all that, so we were ready to go. Thanks, gang!

    I would recommend this to a friend