Customer Ratings & Reviews

The Geek Squad gentlemen who installed my 75 inch TV did so with amazing speed and knowledge. As I have a hearing problem, I have a blue tooth device that brings the sound right inside my hearing aids. The new TV presented a bit of a problem hooking up the ComPilot so that it could function properly. The lead tech said no problem, hustled over to the store, and brought back the necessary connectors in a flash so I had sound while the TV was muted thus saving my marriage from an annoyed wife who watches on her TV without the annoying sound from mine.

Very thin and excellent, very sharp picture. Easy to use controller and works well with Samsung soundbar.

The geek squad did it all. They installed tv and sound bar and Sonos amp all in one visit. They were timely, efficient and courteous. A professional crew. They make Best Buy great.

I had BestBuy's Geek Squad install 2 large flat screens for me. I cannot say enough about the team's professionalism, knowledge, helpfulness, workmanship, and general cheerful attitude. George, Nathan, and Chris are the best.

I am totally satisfied with the install. The guys arrived when scheduled and were very knowledgable, explaining everything in detail. They were courteous and very helpful.

Even though this was not the Geek Squad, the subcontractor used was excellent. They were in and out quickly, but took the time to explain the device and operation of the remote - as well as ensuring it was set up correctly before leaving, Great job!!

The geek squad installers where quick and efficient… afterwards they explained how to operate all of the new equipment.

Thank you Geek Squad! I ordered a flat screen TV for an elderly family member, in another town. It took 3 or 4 delivery attempts before it was able to be delivered and set up. Geek Squad was patient and understanding. They went above and beyond to ensure that everything went smoothly and that my family member was satisfied.

The young man who delivered and set up our tv was very courteous, efficient and got us up and going in about an hour. He cleaned up after himself. We were very pleased with the whole process.

Both guys were very knowledgeable and professional.

The person you sent was very nice and was able to set this up in no time. He took the time to make sure I had all the channels, and that the sound was good for me. I have hearing issues.

Great, the picture is clear & beautiful! Everyone I dealt with was courteous & professional.

the agents listened to us to see what we needed and they did what was needed. The next thing was to explain how everything worked. They spent some time with us explaining everything. We would recommend these agent very highly. That covers it and I hope this makes 50 words for you.

Geek Squad Team member was so patient & informative as he downloaded needed apps & instructed me on usage. Answered all of my questions & made sure I could maneuver between live TV & streaming apps successfully.

The man that set up my Toshiba TV efficiently connected devices and showed me how to switch from one format to another. I wasn't familiar with the newer TV's and he was very kind and patient. I would highly recommend using the Geek Squad to set up your TV or any other product you purchase. I'm sure their service is the same across the board.

All's well and good. I am so grateful for the Geeks expertise and their helpfulness in answering questions and explaining the equipment.

The Geek Squad who delivered and set up my television were amazing. They were so careful handling the television from unpacking it to setting it up in my cabinet. They spent plenty of time explaining the features and the remote control. They also set up all of the channels that I have subscriptions with the sign-ins and passwords. I couldn't not have done this on my own. Thank goodness for this service provided by Best Buy!

The Geek Squad came in force for my 3 televisions and Soundbar installation. They were professional, neat, and quickly got everything up and running and all working together. They packed up all the cardboard, showed us how to work the controls, and helped with any issues or questions. I will always use these guys!

well done, no hassle, Installer did a great job, also was thorough in explaining operation

Hesitated going the TV set up by Geek Squad route and what a stupid move on my part. Not wall mounted, so it wasn't very complicated, but still: what if I did something wrong never mind all the settings? For me, it turned out to be money well spent. Avery arrived at the time promised and set up didn't take more than an hour. Avery and Theresa worked well together, were polite, professional, patient with my questions, explained not only the steps along the way but also how the TV and the various inputs would work. I would not hestitate to use the Geek Squad service in the future.