Customer Ratings & Reviews

I think sterling was great. It’s the red tape at Best Buy that’s so difficult.. you guys could make things a lot easier With a little help

Geek squad was wonderful. They showed up early after calling to confirm our available. Quick pleasant service. Kudos to all.

Geek squad set up and installed my TV and sound bar. They called ahead to let me know they were on the way and arrived at the appointment time. Install and set up was quick and painless. Took time to explain remotes and website for more details and usage.

The two gentlemen who delivered and set up our TV were very professional, efficient and we are very pleased. One was named Jose and we do not know the other's name. Thank you both for a job well done.

Knowledgeable team and they did good clean work. Set everything up. Answered all questions and explained the operational features.

The agent was polite and set up my new TV quickly and with explanations as he did it.

The Geek Squad individual who installed our 43-inch Samsung TV did so with ease. It worked beautifully when it was turned on.

The Geek Squad hooked up our TV, and mounted it on the stand. Great job Geek Squad. Thank you!

This Geek Squad team was fast and efficient, courteous and most helpful. They got us hooked up and running with everything the ways we prefer. Great service, more than worth the cost.

We had two very capable people deliver and set up our tv and sound bar. They spent time explaining how to use the remote which we really appreciated.

Excellent very professional service. Handled and set up my tv with the best of care. Thank you!

Agent was was great did exactly what he was supposed to do and in timely manner. He had a nice personality and very professional

Agents removed last TV, installed new. Hooked up all appliances. Adjusted Sound Bar and sound to reduce bass which hinders our ability to understand words. Also reduced background sound for better word recognition.

Installer came on schedule and worked quickly. We were able to test functions before he left. He was also courteous and careful not to damage any cabinetry.

A third party vendor installed tv, not geek squad. He did not have orders to install new tv and take away old tv. Although he did install and remove the tvs, I was surprised that he did not receive the correct information for the visit. Why was I not notified that the Geek Squad was not doing the installation?

your tech was extremely proficient and professional.......my only "knock"......he was a few minutes late......you gave me a 6 hr window, but he was late....however, like i said, he was very good once he got here.....

Diligently figured out all of the crazy cords we had and made it work! Took old equipment and set it backup in another home … John and Roy were wonderful

Our GS team was efficient, knowledgeable, and skilled. Beyond that, they were professional and friendly. We could not have planned a better experience.

Price at $200 is ridiculous when we are paying for Total Membership. 100 should be more than enough. There used to be no charge, but I can understand the need for some rwecompense. Just not 200 for screwing on a little TV andf playing with the remote.

The installers were friendly and knowledgeable, and did a great job setting up the TV.