Customer Ratings & Reviews

Very helpful tech. Work through all of the new options.

They were so helpful with helping level out my tv stand and the TV. They were friendly professional and quick.

The agent set up our entertainment system with TV and stereo and it was so helpful!

My 65 inch TV couldn’t be fixed so I was refunded and got another one that was upgraded. I had a 5 year warranty and I got a new 5 warranty on my new one. I love Best Buy they always fix the problem.

The Geek squad did a great job connecting my tv. He did it quickly & made it look easy.

I have already reviewed the Geek Squad. I did it the day after I was provided the service. I don't see why I have to do this again. Please, check your records. This the third time I have been asked to do this, it is quite annoying.

William was wonderful setting up and explaining how to use my new TV. He connected all the devices that were available and showed me how to use them.

The young man was outstanding! Tan new cable from my home to the outside main box. Changed out the indoor box too. Everything works great!

We love Best Buys Geek Squad!!! They did a great job fixing our initial set up of our TV. They fixed all the wires better than we had them, and they fixed all the settings for better picture quality. They also help with using features. Would definitely recommend Geek Squad!!

They did a good job, but you have to insist that they show you all the aspects of the equipment.

love the size of tv for my kitchen. Installer had to set up with my cable, which is less than a normal way to just turn on my tv. I don't think he knew exactly how to connect to my cable network.

The techs were great and explained all the features of the new TV.

Very professional and knowledgeable service crew came to install my new TV and set everything up and provided clear operating instructions and answered all of my questions.

The agent mounted our new tv and set it up with the devices. The agent was kind,courteous and patient. Most professional.

I am most pleased and satisfied with Best Buy products and their excellent service - the ONLY pace to shop!!! Further, all Geek Squad personnel are exceptionally knowledgeable and courtesy and and patience is their norm.

The agents that came to the house did a excellent job from confirming the appointment, narrowing down the time frame, and taking the time to answer any questions we had.

The men were very knowledgeable and kind! I wound do it again >>

We were very pleased with the gentleman that came and set up our TV, he was very knowledgeable and helped us with all our questions.

The technician was great. Very experienced in set up. Worth every penny.

I like the service good job they are very nice and good work