Customer Ratings & Reviews
- SKU:
- 1262778
Customer reviews
Rating 4.7 out of 5 stars with 18776 reviews
(18,776 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Conner and Kevin are the best!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Conner and Kevin brought our first T.V. which had a factory defect and helped us in getting a replacement. They come back and set our new one up. I just want to say they were two of the friendliness, kindest, professional installers I have ever met.
I would recommend this to a friendRated 5 out of 5 stars
Choose Geek Squad!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV was already mounted. Tech explained boxes, various streaming devices and showed me how to use the tv not having either of those things. Returned equipment I didn’t need to Best Buy. Professional, patient and personable.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Heather, from the Geek Squad, was awesome.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Heather arrived at our house with our new television, carried it in and installed it. She got everything hooked up and made sure we knew how everything worked. She was very thorough and she sure knew what she was doing. She saved us a lot of time. Thank you Heather.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
good job.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My TV was mounted in the bathroom and connected to the wireless receiver. Geek Squad did it well. I note that we have had a power outage since then and I do not know how to restart the receiver that is taped to the back of the TV. Help.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Gets It Done Best!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For complicated TV systems & home theater, Geek Squad makes the difference in getting maximum satisfaction for my home entertainment systems! I have relied on them for over a decade to set up all accessories and components with expert care and reliability!
I would recommend this to a friendRated 4 out of 5 stars
Only work with geek squad.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was outside contractors that came and tried to fix our speaker hookup but weren’t able to. They refused to do anything else except that one problem stating they are individual contractors, not the geek squad, so they only address the main problem and nothing else. Had to call “geek squad” to come out again.
I would recommend this to a friendRated 5 out of 5 stars
Efficient and informative
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Two Geek Squad reps came to install our tv and sound bar. They did a great job, explained everything and answered all our questions. They were respectful of social distancing and considerate of our concerns. Overall it was an excellent experience.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Very well Quilified at his job.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ryan knew just how to get everything I wanted on the TV channel.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad did more than expected
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They were very accommodating! Surprisingly so! The new TV had a different stand and the legs did not fit the cabinet. Between us we tried different pieces of furniture! It is on a cedar chest until I can get a better cabinet! They were very patient and helpful.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 4 out of 5 stars
Flawless Installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Arrived on time and had TV mounted and set up quickly. Very nice and professional service!
I would recommend this to a friendRated 5 out of 5 stars
INSTALLED MY TV QUICKLY
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.SHOWED UP ON TIME. INSTALLED THE TV AND HOOKED UP ACCESSORIES QUICKLY AND SHOWED ME HOW TO USE THE VARIOUS CONTROLS. THEY WERE COURTEOUS AND RESPECTFUL . USED DISPOSABLE FOOTWEAR TO ASSURE NO CARPET STAINS
I would recommend this to a friendRated 5 out of 5 stars
Satisfaction guaranteed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv Greek squad arrived on time installing was fast and on point total time in our home less than twenty minutes at toos
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Confirmed the problem
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased a brand new smart TV. Upon set up, I was unable to connect to my home WiFi. I assumed it was operator error and after 10 attempts, called it quits. Geek Squad came out and confirmed the brand new smart TV was bad and the problem was not operator error.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Helped Transport and Set-Up my 55” TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents helps set up my TV and brought it into the apartment safely and efficiently. I couldn’t carry the TV in my own vehicle, so it really helps I could count on them
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
The Big Screen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A very good delivery and setup. The delivery was was on time not at the last minute of the window.The delivery personnel were professional and knowledgeable.Were very thorough in their explainations of the TV functions.
I would recommend this to a friendRated 5 out of 5 stars
Smart Decision
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Choosing to purchase the delivery and set-up Buy Geek Squad for my new Insignia Roku Smart TV was a very wise decision. He graciously took his time to explain to me twice over how to work the remote and explained some of the apps and show me how to save them and make them my favorites.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Thank Goodness for Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Smart TVs have become too smart for me to adjust my self. I tend to try to fix something and then when it doesn't work like I thought it would I can't get back to where I made the adjustment....
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad TV installation is money well spent!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Corey and Kevin did a great job installing my new Vizio TV. Corey called me before they arrived and they got to my house exactly on time. They were friendly, courteous and knowledgeable. I’m very glad I signed up for the Geek Squad!
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Rocks!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery/install guys were great. Very friendly and they had it setup in no time! Definitely would recommend them for a fast and effortless install!
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad was outstanding.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents called before they arrived. They worked quickly and neatly. They tested the TV and DVD player to make sure that all was working. They gave me a telephone number to call if I had any questions or problems.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friend
