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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 483 Showing 9,641-9,660 of 18,776 reviews
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed my new HD tv to my cable set top box. I was very pleased with his work. He was also very helpful answering all my questions. He was excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad installed my tv and answered all questions concerning operations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did an excellent job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv was set up, useful and I was shown how to use the remote before the tech left. He was on time, quickly in and out, respectful of me and my home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was top notch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very friendly and professional install. Performed quickly and educated me on the product. I highly recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service, as usual!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I called Total Tech Support to come out to install a sound bar and blue ray player. He did a great job connecting them to the TV. He was on time, courteous, and professional. I always know that when I call the Geek Squad everything will be done right. So worth the money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer did a great job with my new TV. Very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent was first class. set up and provided instructions. arrived on time and was very easy to understand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top-notch employee.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Special commendations to Nya McCoy for superior knowledge; patience and over all professionalism. She is top-notch. Deserves a big raise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service is a Must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Service is a definite plus for me as I am not as technology savvy as I would like to be. These skilled squad members make quick and efficient work of their installations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GeekSquad installed my LG BluRay DVD.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents replaced my BluRay DVD with a new LG BluRay. I appreciate that they were able to fit it in with my other home theater components. Plus, they made sure I was connected up with my WiFi and Internet. Great job as usual.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There was one tech that came to put the tv mount up and when it came time to hang the TV another tech showed up to assist. It was great and efficient team work. They mounded it once and perfectly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    still having a some issues on the sound. I will ca

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had geek squad contract people come out very nice. I need to call Joe

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed the new TV quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad set up the new TV including the remote and all. They were prompt, friendly, efficient and knowledgable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Patient & Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were patient with my weak internet intellect. They were very professional & I appreciate their great job with my new TV!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad gave excellent customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, on time, very helpful when additional part/service was needed. Made sure we were 100% satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly! :)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One feedback- when you order on the website, you need to include your unit #. Now for the review- the guy helped install the tv in my bedroom and was able to connect my TV to the Wifi and other video services with no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad who installed my TV were great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agents who installed my TV were very knowledgeable and connected our Bose system and DVD player. They also made sure all my apps were connected. Thanks Kevin, for everything you did to make sure I understood it all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Marcos was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Marcos was competent, knowledgeable, and extremely courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the squad hook me up tied in my sound system in no time and gave me a quick review and i'm off and running.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came and installed the TV and connected other devices efficiently.

    I would recommend this to a friend