Customer Ratings & Reviews

Efficient and pleasant workers who had to go back and purchase a needed item.

Geek squad made a mixture of old and new and made a fully functional set up

They came in and hooked up our outside speakers to our CD player which we hadn't used for many years.

Jesse is a professional, knowledgeable ambassador for Best Buy. He and his partner are polite and patient, a serri g the same question more than once with a smile on their faces. A pleasure to work with this team.

Jonathan and crew are absolute surgeons when it comes to audio / video installation The attention to detail is off the charts. I had been burned by trying other services and now I would never use anyone except THE GEEK SQUAD

I would never had been able to set up the TV by myself.

Dorian is very knowledgeable and the install and set-up goes very smooth with no problem. Since my system is already outdated because of its age, an updated product is advisable, was the recommendation.

the agents set up my TV and sound system. They did a great job - very friendly, knowledgeable and professional.

The agent was wonderful did great job he show me a lot more than I expected wonderful service and he was really nice and helpful.

I couldn't be more thankful to the guys that installed our new 4K TV! There's no way I could have figured out how to disconnect our old TV, putting the base of our new one together, and getting everything working perfectly! It was just second nature to them. THANK YOU! :)

I wasn't familiar with the services the Geek Squad provided! My new TV was delivered, set up and the old one was taken away. Adrian was timely, friendly, neat, and very helpful. He didn't leave until he had taught me to use the TV and had answered all my questions. A great experience!

The installers set up my 65 inch Sony, reversed the stand for me so I could use my current stand and not have to purchase another one. They got everything up and running in a short amount of time. It was worth having them set it up for me.

The technician did a great job. Total pro. Answered all questions and walked us through how to yse key features.

They mounted tv's and hooked up to cable. Excellent service.

The agent unhooked my old computer and installed my new one, set up my bookmarks and made sure my printer, scanner were working correctly.

The technician that came to install my TV and run the wires through the wall was top quality and very thorough. He paid much attention to even the smallest detail. He had great patience and spent all time necessary to answer any and all questions I had. Would recommend Best Buy to everyone.

Gentlemen who delivered and set up my TV were very informative regarding equipment, they were efficient and timely, they paid attention to detail such as bundling cables and wires to keep as compact as possible. I was very pleased.

I was pleased with the Geek Squad representative who set up my new 4K TV quickly and explained those features which were new to me. He also installed my new 4K Blue-ray player. He was polite, friendly, helpful and knowledgeable about the product I purchased.

The in-home installation of our TV was extremely professional and courteous. My Mom was blown away by how helpful and friendly they were. I would definitely use this again

The Geek Squad agent came on time and quickly and professionally installed my TV. He made all the necessary connections and told me that my existing XBox and DVD recorder were too old with too old connections to attach to my TV. He was very polite and friendly.