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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 487 Showing 9,721-9,740 of 18,776 reviews
  • Rated 5 out of 5 stars

    Best service ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot state how great the Geek Squad was in setting up my new TV. The two techs were exceedingly professional as well as patient in explaining everything to me. They coordinated all the necessary equipment and hid the cords beautifully. Best installation service ever!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very informative

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes, and did an excellent job. Explain all of the different fire TV, fire buttons, yes, and did an excellent job. Explain all of the different fire TV, fire buttons, and.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noticed an anomaly in the screen of the new Sony 55"..the boys from Geek Squad walked in the house...looked at it for 20 seconds, declared it a defective screen, immediately drove back to the store, brought a new one, installed it...all in less than 90 minutes..service with a smile...love it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did an excellent job. They were on time. They were very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great delivery & set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team delivered a 55" TV and did a great job setting it up and connecting it to the existing cable outlets. Comcast should hire the Geek Squad team for cable connections = more satisfied customers. The team was polite, considerate and did a great job cleaning up all packing debris.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another feat experience!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician was on time and was patient although a few connectivity issues to a TiVo box were happening. Very happy with the TV and the service through Best Buy’s geek squad.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The man set up my TV and showed me basically how it works.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional. We get them to do a lot for us. need help? They are the ones to get.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two men came on time and quickly nd efficiently installed my TV and hauled away the old one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's great to have Geek Squad's help setting up TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your Geek Squad agent did a great job delivering and setting up my TV. He programmed my remote and showed me how to get to the different settings to work my VCR and ROKU. He worked very fast, but didn't leave until he had answered all of my questions.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad installed my TV quickly!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed my TV quickly and removed my old 65” projector tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up my TV and sound bar. They were polite and very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best money we ever spent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our two Geek Squad techs set up and helped us how to get the most our of our new 70 inch tv and sound bar. After the set up they took the time to show us how to use the remote which was a great help. So glad we had them do the set up. Saved our sanity for sure

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great qeek squad rep

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Representative that came out was great. Very knowledable, helpful and made the experience very easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad hooked everything up quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad tech was great! He was on time and hooked up the new Insignia television and Roku quickly but taking time to explain everything to us. Very happy with the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung - 65” Class Q80C QLED 4K UHD Smart Tizen T

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The worker did a great job. They work hard a put the TV up correctly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Experience on New TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time delivery, removed old set to area of my choice, set up new tv perfectly and removed all trash.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Very pricey for a 2 minute job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were definitely capable and fast, but it was extremely expensive, imho. I didn't want to bother my neighbors, so I reluctantly paid for the setup.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad DID install my tv very quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was connected in a very timely manner with professionalism, She explained all features in detail. My only concern is that the box was removed, and that was good, but I don't have anything to show, no paper work, etc. should I require it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad fixed my computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The "Geek" was very courteous put plastic over his shoes and spent extra time making sure everything was hooked up. AND he was here right on time.

    I would recommend this to a friend