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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 489 Showing 9,761-9,780 of 18,776 reviews
  • Rated 5 out of 5 stars

    Set up complete

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Courteous, on time, very professional. I would do it again in a heartbeat

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional and timely install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents installed TV and explained all the functions in a professional manner. Appreciate the time they spend to insure that as a customer of the Geek Squad service that the TV was fully operational.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is worth the cost!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lawrence delivered my new TV and set it up quickly, connecting it to my cable and DVD. Job well done!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent verified our connections were all installed correctly and guided us thru some of the new features. Very knowledgeable and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart TV For A Dumb Man

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its my husband'sTV that they help him with the Smart TV. He's really not into technology and so he had them rearrange his TV to his liking and he loves it now.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did an efficient and non-disruptive install and move of the old TV.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians very knowledgeable and helpful. Were able to explain and answer all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommend Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very professional and helpful. They went beyond to make sure everything was done correctly, answer any questions, and help us repack our old TV back into its original packaging. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV and explained everythi!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery & installation went perfectly. The technician was courteous and efficient, taking time to explain the remote, etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect execution

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I could remember the name of the two gentleman that installed my tvs. I get had two new tvs installed that day. The geek squad came prepared and ready to go, they set up and stayed with me and explained everything so there was no interruption of my life. Thank you for they great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tV delivery and install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents arrived as scheduled and did the complete set up of my new TV. The also took the time to explain the remote control functions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV Install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did an excellent job getting my TV set up. I didn't need a mount but they connected the sound bar, the 4K Player, and the Directv. They were able to get the Directv remote and the TV remote to work together. They were professional and fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy camper!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chase did a great job of installing and setting up my new TV. He helped me add a couple of apps that I wanted and showed me how everything works. The service I received was great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Agent was great and taught us how to use our TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent helped us share both cellphones to TV. Explained and demonstrated how to use streaming sights and which ones were available to us. Agent was professional and courteous and friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would def recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish the technician could do other stuff in my house.... he knew what he was doing....Guy was great... he installed 2 ring doorbells no problem, a 60 inch tv and a nest thermostat (that no one else could figure out how to do) tech went above and beyond

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Total Tech TV installers.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers did a great job! They were on time, polite, showed me how to operate TV & cleaned up after themselves.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Do This...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service is SO WORTH IT!!!!!!! The team was professional, quick and were vaccinated. We paid extra for the haul-away...again, totally worth it. No extra boxes and old TV to recycle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs flawlessly connected all my components including a sound system and explained how everything worked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great crew…

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was very nice and extremely informative. Taught me a lot, so that I can really enjoy my new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Guys Are Knowledgeable & Provide the BEST Ser

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Geek guy were absolute the best! I am so glad we made the choice to choose them. Their knowledge & service they provided was incredible. Thank you.❤️

    I would recommend this to a friend