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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 490 Showing 9,781-9,800 of 18,776 reviews
  • Rated 5 out of 5 stars

    Greatest Geek Squad member...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My geek squad memeber who delivered and et up my tv was the best I have ever had. I have alredy inform his boss Mr. Gonzales How much I appreciated all his help and knowledge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was extremely friendly and excellent knowledge of electronics, install etc... very good fella.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    went well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up my new 65" vizio tv was on time and very good at explanning things

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Comes Through

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both Geek Squad members were excellent. They moved living room TV to master bedroom and mounted on wall, The TV in master was mounted on new stand. Finally new TV purchased was mounted on new stand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Manager Pre Construction Services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad came downtown to my high rise office and installed multiple TVs and brackets. They were very professional and well manored. They were in and out before i knew it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good guys, took me through the operation of the t.v too which I loved that they wanted to make sure I’m comfortable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installing & delivery.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Team! Very informative. Good people skills. But they are rushed with their timeline.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very polite and professional. He set up the tv and sound bar quickly and explained each prosess thoroughly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the service provided by Geek Squad, they were thoughtful of every single detail for the whole delivery process

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the Geek Squad come to my house and set up my new entertainment system and am I glad I did! They were so knowledgeable and competent - I was impressed. There have been no problems with my system since they set it up, but if there are ever problems, I will definitely call them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Second TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was very professional. He explained everything and made sure we knew how to operate the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service technician was very professional and helpful with all my questions regarding operations of my new tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great New TV Setup Old TV removal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed the TV with great care and professionalism. Setup everything the way I had it with the old TV. Gave some good tips about getting the best use out of my new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were great! Very knowledgeable, respectful and friendly. They took great care to ensure that my tv worked with all of my devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love those guys. They were professional and personable. I should have got their phone numbers they would make great friends.wo

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad - Excellent service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very knowledgeable, careful, set everything up correctly and was prompt - excellent service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thia went quite well for us. The Geek guy made it look simple but it was above my skill level. The old TV was pretty heavy, glad they could recycle it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Technician installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was fine but forgot to program the sound bar. We successfully did so after the technician departed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek squad installed my TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two Guys from the Geek squad set up my TV with the wall bracket. Good job, looks great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad was fast and thourgh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were great. Very helpful and took time to answer all my questions and connected my devices

    I would recommend this to a friend