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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 491 Showing 9,801-9,820 of 18,776 reviews
  • Rated 4 out of 5 stars

    They were organized, neat and efficient.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents removed the old tv and installed and connected the new tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad are great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fellows who came out to set up the tv were great. They were very professional and did an excellent job.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad was very efficient.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were friendly and knew how to do their job. My problem is that they went through the sit up so fast that I really don't know how to find and do some of the things they did, like turn on and use the blue ray system, find the source settings in order to switch to my outdoor antenna, how to utilize the 4K feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fellows were ver nice. Answered all my question in a way I could understand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Great Job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up my TV, connected everything and made sure I could operate everything!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service for Home Theaters/Speakers inst

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have hired Geek Squad Service for Home Theater/Speakers installations. Since I have already finished basement I was little skeptical about it... the service people from Geek squad did a wonderful job without damaging the drywall installed them...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A first rate team of installers!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents who installed my TV were fantastic. They set everything up for me, and even checked another TV of mine while the new one was downloading. Highly recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation was great from scheduling to setup!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The whole process was so smooth and easy. Loved how well informed we were kept days before the setup and the day of as well. Installation went very smoothly. The crew was very friendly and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents unboxed and set up my TV and connected all my devices and taught me how to work my new TV properly...They we're super friendly knowledgeable and curtious..Great customer service!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    TV setup quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent unboxed my TV and set it on stand. I did most of the setup through google home. $200 was way too much for this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agentd installed my tv and connected it to all of my devices. They were very professional and cleaned up everything when they were finished.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad - Yes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service from the actual Geek squad. The two Geek squad people really knew what they were doing, were very efficient; competent and friendly. Fantastic!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New TV's set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad was excellent - courteous, helpful, patient, very patient, answered all questions, kept up informed. They to come to the house twice and this review goes for BOTH crews. THANK YOU

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend this service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Techs were knowledgeable and professional. They were prompt and did an amazing job! Very happy with the service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LG "C3" television.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agents activated my LG "C3" new tv and set it up. The screen image is very decent, but not as good as the "C9" model, e.g. image sharpness, depth of color, etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything went well and the set is working fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did an installation of previously purchased TV set,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was terrific

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up the TV and sound bar. Connected my wifi and then added all the apps I use to include setting passwords.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Connecting my new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was quick and efficient removing the old (no longer working) LG TV and hooking up my new Samsung. It sits in a built in space, so maneuvering properly is everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installed quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was great and really knew what he was doing. He explained everything to us and was very professional.. If we buy anything in the future we would like him to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Baylee Kinney with the Geek Squad is the best! We've used her many times and she's excellent!

    I would recommend this to a friend