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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 493 Showing 9,841-9,860 of 18,776 reviews
  • Rated 5 out of 5 stars

    TV purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new TV. The guys that delivered it were awesome too. Helped me setup all the items I had with my previous TV. Thank you so much!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    title?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were awesome answered all my question and more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Explained everything. Fast and quick knew what they were doing helpful and patient

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very Good value at the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was prompt, efficient and tech was knowledgeable and courteous.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Installation Incomplete

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV was unpacked and set up efficiently. However, my DVD was not connected. He said I didn't have the proper cable. I would think that he should have had a supply of cables from which he could select one and complete the hook up. I did not get the full service I paid for.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad ROCKS!! 4 televisions installed all needing a firestick to work in my new "smart house" lol. Geek Squad hooked everything up connected to my wifi and I am good to go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD MOVED TV EXCELLENT JOB

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GEEK SQUAD moved living room tv to the bedroom--wall mounted is fantastic picture no glare can move tv on wall mount thank you GEEK SQUAD

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed in a short time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent connected everything to all devices and told me how things worked. I have been somewhat confused on a few things and did have to call for help a week later. I think that is my problem I am not good with new devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On time and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Squad member installed my TV and connected everything, making sure I could operate the correct remotes when needed. He was very clean, on time, called when he was on his way, and did an overall great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was extremely helpful.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad arrived on time and spent time setting up new tv, explaining what they were doing, and answering any concerns we had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team came out and installed my new TV They were both polite, clean work left no mess

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is a great asset to your business

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You have 2 great employees, You don't find the personal service at many of your competitors !!! Recommend Highly the 2 you sent to deliver and install my new 75" LG TV. They were very helpful, answered all my questions !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Intheknow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician reported on time as scheduled. The installation was completed in a timely manner and he explained the features so I could access immediately.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad set up tv and provided information to f

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My set up was simple however some of the small details would have been frustrating.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians set up my tv fully and took the time to show me step by step how it worked, answered all my questions and concerns.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kennith is very knowledgeable and helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kennith is very knowledgeable and professional, he preformed his duties well. He also was very patient with explaining how to use the new devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Darlene A

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jared delivered and set up our TV - he gets a 10 in every way. He answered questions and was very pleasant and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nobody does it better than Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The folks at Geek Squad are incredibly professional and highly knowledgeable. They not only did an excellent job installing our Samsung 65" Curve UHD TV with supporting soundbar, but they also took the time to explain all of the options and features! Geek Squad is our first and only choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rock Star Status

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician installed my TWO TVs and stayed for almost an hour while I worked with Direct TV to set up the receivers. He was patient and clearly explained all of the bells and whistles on my new TVs. He's my rock star!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rules

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was professional, courteous and knowledgeable. They made the installation a smooth process and answered all questions. Top notch!

    I would recommend this to a friend