Customer Ratings & Reviews

The Geek Squad reps were Great. Very professional & personable. They set up my TV and were very thorough in explaining how to setup & use the remotes!

The guys at Geek Squad were great! Very knowledgeable, polite, friendly, and even wore shoe covers when inside my home! Thank you guys for the great service.

Even though Samsung 85” TV has a paneling defect it still has an awesome picture and hate to go Sony

Geek Squad mounted the TV on the wall, hooked up the cable box and programmed the TV for Internet service. They can took the extra time to explain to my handicapped brothers. Totally recommend them, they went way beyond what was minimum required.

Best Buy Geek Squad staff mounted our TVs securely and efficiently. They were friendly and professional. We are very happy with the results!

Along with the Soundbar, they also setup the TV, when all said and done, I didn't need to do anything and then they showed us how to use the remotes "Seamless"

He came out to swap out Insignia that failed, as he was leaving I asked him about the old set. He said you'll have to pay $40 for me to cart it away.2 days later he was back and sheepishly said whops he had to return it

Installation was a breeze. They made everything simple and easy. They made sure we were comfortable with the products and were extremely patient with answering all of our questions.

The Geek squad offered great service both before and after the product installation. They sent frequent communications to remind me of the installation date and what I needed to do. They also provided great installation of my new television and removal of my old television.

I paid for the Geek Squad to install my new TV and sound system. Great job and love my total Samsung system!

the agents did everything they were supposed to do and more. they were on time , efficient and installed everything as requested. Even hooked up wifi to the tv and showed us how to use. Very pleased with the delivery!

BB agents initially installed New TV, moved & converted older sets, …. then, when needed, took care of replacement item without question.

Arrived promptly, calling AND emailing me prior to arriving. Helped with unboxing and setup proving helpful. Hauled away all boxing material and my 4 year old QLED Samsung.

Geek Squad set our new tv up. They are very professional and knowledgeable on everything we have had them install. They are prompt and very courteous.

The agent was ready to do his job upon arrival. Basically he had to swap out an older DVD player with a new one and then set if up in my system and program my remote controller. DONE beautifully. Then he added my older DVD player to my bedroom TV. I now have Blu-Ray in both rooms.

They got here when they said they would and did everything I wanted done. Answered all my questions and they worked well together. It was great to watch them go about their work. The whole experience was well planed out and executed.

My installation went very smoothly the technician instructed me I purchase the wrong wall mount, do to weight and size but had a back up right there for me and I save money on that wall mount.

I was very pleased with Geek Squad setting up my TV/ Display up to 55". They displayed professionalism, knowledgeable when question were asked. Polite

great picture quality,but some color fading when viewing from a side angle

the agent set up the tv out of the box, optimized the tv settings for my particular cable service specs, set up the wifi optimization, and explained use in understandable language.