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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 499 Showing 9,961-9,980 of 18,776 reviews
  • Rated 5 out of 5 stars

    Rokue Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my Tv and were very professional and connected my devices and schooled me on the use of all my apps

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The installation of both items went very quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very happy with the installation of my Whirlpool refrigerator and also with the installation of my GE Microwave. The crew cleaned up the mess and took the boxes with them. and also the old appliances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They called to let me know when they were coming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did excellent job they were very quick hooking up the tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome job!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek that came to install our TV and sound bar was awesome. I am sorry I can't remember his name. He was very thorough and talked in laymen terms when explaining all of the new technology we were having installed making it easy for us to know how to operate our new system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Practiced efficiency

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally professional service. From timely arrival to cleanup and departure, everything went like clockwork. Very friendly and knowledgable associates. Helpful tips.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installed TV Perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad agents are terrific. Could not function without them for my electronics and television set ups.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is sure nice to be relaxed and enjoying this wonderful television with all our family! Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So excited to have Best Buy and TotalTech.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new TV. The Best Buy “experts” installed everything perfectly, set up all the bells and whistles and made sure we knew how everything worked together.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both techs were great. On time, helpful, knowledgeable and patient. Could not have been a better experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for noobs and pros alike...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you buy a TV from BB, this is worth it. It is obvious that the staff is well-trained in their products. I am an IT and A/V guy by profession and while I didn't need the physical connection part of this, the tips they had about the specific model of TV were quite helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    He was here on time & was very pleasant

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe it was Brad who delivered my new TV, hooked it up, hooked up my new Blu Ray DVD player after determining my old JVC DVD player had died, helped me with my Kindle & carried away the old DVD player. He was just great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agents installed my tv to my cable and quickly adjusted the set. They were very professional and polite. I would recommend them to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was excellent!! They explained everything they were doing and showed us features we didn't know we haf.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My favorite Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were such a pleasure to work with. They were very kind and courteous. They hooked our beautiful TV up with no problems and then moved the old one to another room in our house. We are very pleased!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent hooked up my t.v. and hooked up DVD player. He had one in his van as my old one would not work with the new t.v. That was a big plus. Having extra items that may be needed!! Daniel was very pleasant and said to call if I needed anything else.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad people are a nice bunch of guys. We've used the a number of times over the past 5 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a Sonos Playbar and Speaker system. Very pleased with the team that completed this process. They were knowledgeable, fast, friendly and cleaned up after themselves. I was happy with their instructions on how to use the system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On time and smart!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys were friendly, knowledgeable, and did a great job installing and setting up the tv to my devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    quick, efficient service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer called to see if he could arrive early, which was really appreciated. He arrived, was very pleasant, explained what he was doing, asked where I wanted the existing TV moved to, finished up and was gone. It was refreshingly pleasant.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad were terrific.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connected everything quickly and competently and answered all my questions clearly and in language that I could understand.

    I would recommend this to a friend