Customer Ratings & Reviews

The two techs that set up my LG C2 65 inch TV were excellant. They explained all aspects of th TV including the new remote.

Installation guys were quick and efficient for my new Samsung TV and sound bar. I felt it was a good value for the cost to install the new and haul away the old equipment. The only thing they might have done better is to explain the remote controls so I don't have to search through the paperwork looking for that info.

Professional but Price too high for basic TV setup.

Technician was very courteous when delivering & setting up the TV. Thanked us for the purchase and the opportunity to assist us in setting it up.

The do a fine job to set up and make sure everything is working well as expected

The men were very polite and installed my tv. And they helped me with my printer. I would recommend the Geek Squad to anyone who asks.

Delightful person who was knowledgeable and friendly and made the process as easy as posssible.

the technicians were great. found a crack in tv screen and went back to store to replace it. answered my many "non-techy" person questions. so patient with me and I really appreciate that.

the young man was on time, and very helpful. However, Amazon fouled up, and had not properly up graded my data. That took another 2.5 hours.

They were very professional, knowledgeable, courteous, clean, and made sure everything was working well, and I was able to perform the TV and all apps well. Thank you, gentleman.

The guys that installed our 65|" TV did A great job. They were very professional I would use them again.

Two Geek Squad members arrived to unpack and setup my 65" LG OLED 4K TV. They were quick, efficient, personable, and knowledgeable.

Love this product. On occasion we have needed support in getting larger TV's installed. As an older couple this service provided all that we needed. The service reps were fantastic.

been very happy with this TV. quite and picture is nice. I've had a few glitches streaming to the TV, but unsure if wifi or source related vs the TV. Could be user error.

The Geek Squad had my new TV up and running in no time. He show me the functions and how to use my new TV. He was very pleasant and answered my questions. Complete COVID compliance which I really appreciated.

John S. from geek squad was great. Very friendly, got everything set up including getting connected to Wi-Fi and my Google and Netflix accounts. Kept the area clean and took care of the cardboard and trash after.

The two men from the Geek Squad were great. They had everything together very quickly and gave me a quick lesson on how to set up my internet. Both very personable and knowledgeable. Took my old antique tube TV out of the house. Had to weigh a ton. No charge! Can't beat Best Buy!

Very professional, knowledgeable, and proactive, one TV came down, the other TV went up, hooked up my home theater, DIRECTV, etc. all works great

I will continue to buy from Best Buy because the geek squad was the best! Fast expert service and the patience to explain how TV works. They made sure I understood how to operate all the functions even when they needed to explain a second or third time. Great service.

Peter and Brandon installed a home theater system with overhead projector for me back in 2018. They also did the recent mounting and configuration of my 70" Vizio 4K TV. They provided excellent, professional service. I plan to use them again shortly.