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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 503 Showing 10,041-10,060 of 18,776 reviews
  • Rated 5 out of 5 stars

    Friendly knowledgeable guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice, friendly , very knowledgeable. They delivered it on time. Called before they came so I could put my two big dogs up. I didn't want they to jump all over them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad connected my ethernet to my television.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connected my ethernet wire to my television, and they did a terrific job. No more buffering, also the clarity on the television is great. Being a member of the Geek squad definitely has its advantages.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well done!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were great. Worked quickly but took time to explain everything. Install looks awesome and works so much better with our new network.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad integrated my entertainment system.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad "created" an integrated TV and component entertainment system from various elements I have assembled over the years. The tech also recommended a hand held device which eliminated the need for multiple devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad delivered and set up my Smart TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men who delivered and set up my TV were very professional in every way. They clearly explained how to use a smart TV. All and all they were a 10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV was mounted quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Michael quickly installed the TV mount where we wanted it, hooked everything back up, and made sure it worked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad installed my TV quickly and safel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed my TV quickly, set it up well and attached my other devices. The agent did a great job explaining the setup and showed me how to use the remote and troubleshoot for certain issues that I may come across.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WESTINGHOUSE 32' TV WITH DVD PLAYER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EXACTLY WHAT I WAS LOOKING FOR , PCTURE QUALITY IS GREAT . THE BUILT IN DVD PLAYER IS GREAT AND EASY TO USE./ THE PACKAGE IS COMPACT ENOUGH TO MOVE FROM ROOM TO ROOM WITHOUT HAVING TO CONNECT AND DISCONNECT WIRES TO DVD PLAYER AND SPEAKERS . VERY EASY TO OPERATE

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job installing the tv. They explained how it all worked & answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV connection & Sep UP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not able yo lift so had BB do setup (little pricey) but the TV was set up fast and all packaging taken away. Guys knew exactly what they were doing and very professional. TV is connected but not able to connect to prime because I did not have my network PW.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up the TV and connected the sound bar - everything works great! The only problem was when one agent put the remote batteries in backwards - but the other agent quickly recognized the problem and corrected it so it worked properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my tv’s quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent hooked up my tv in the guest bedroom and then programmed it for me. Then he programmed the tv in the office also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helped set up our new OLED television and demo the functionality of numerous features. They were extremely patient with my lack of technical skills and stayed until I was able to understand and manage every new feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV very efficiently

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was very helpful. He even coordinated the delivery and installation. He was very kind and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    55" Toshiba Fire TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up my 55" TV and explained the remote thoughtfully. Did an excellent job. Hopefully if I needed the Geek squad again Jose would be the one to come back to resolve any problems '

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expert Geek Squad installation of my TV!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed the TV, sound bar and DVD player and showed me how to work everything. He added a metal swivel mount to the TV which works much better than the ugly little feet that did not wok with my furniture. Excellent job by Jared!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed my tv and connected it to my internet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team is very professional and does a great job. Polite and answers questions you have. They left the place tidy and neat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is great!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up my tv and helped install everything and showed me how to use the remote etc. He was very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Installation Techician

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Tech that came out was friendly, professional and knowledgeable. We are disappointed that he could not get the headphones to work through the converter Best Buy sold us, but that was not his fault. We must have been sold the wrong product.

    I would recommend this to a friend