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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 509 Showing 10,161-10,180 of 18,776 reviews
  • Rated 5 out of 5 stars

    Geek Squad TV and Sound Bar install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad set up our Sony TV, connected it to our DVR, VHS player and our remote. They answered all our questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The geek squad was just an amzing guy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent that came out to install went above and beyond for me. He is awsome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Performance you can count on

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is the PERFECT answer to installing the high-tech performance products in today's market. Make life easier on yourself and get the best, and have it done right the first time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They installed my tv quickly and efficiently

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Veey friendly and knew all about the tv and how to install it. Even found and fixed a problem with my WIFI

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation made easy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, expert, informative, and courteous installation. Appreciated the clear explanation of all features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was efficient and helpful.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed the tv and disc player quickly and neatly. Gave us a nice tutorial and answered all of our questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The second time it was well done. The original crew never showed up or notified me that they weren't coming

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart TV's are smarter than me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spend the money and think it just plug and play WRONG!!!! By using this service not once but two times during set up problems with the equipment were spotted, replaced and set up for me to enjoy without the wondering why this or that was not working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    waa

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    careful, competent, patient, personable, very knowledgeable

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    very good service

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decided to upgrade to a 4k tv. Geek squad was very friendly and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Love 'em

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I purchased a smart TV I also purchased the installation by the GEEK SQUAD. Our "Geek" could not have been better. Not only did he install my TV he made sure I knew what to do. I cannot say enough about him. I strongly recommend Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV - Extremely Professiona

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Geek Squad team were very professional and took the time to make sure my TV was properly aligned on my wall to match my seating positions. Liked that they wore protective covers over their shoes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my swivel mount for my 55 inc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was very professional. They removed the old mount and replaced it with a new swivel mount. I am now enjoying watching my tv from recliner in the living room and the dining area.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick, Helpful, and Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two GS technicians that came over were very nice and quick to set up the tv. They took the time to show me how it worked and some of the features on there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great help setting up TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad came and set up my TV. It works perfectly. I do not have any problems and I am grateful for the assistance. Thank you Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service provided.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so happy I had the Geek Squad deliver and setup the TV for me. They were very professional and quickly had everything hooked up and running properly. I also appreciated they made sure I understood how everything worked before they left. Thank you Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad came in setup my new TV and surround sound system very efficiently. They removed all the debris and left my house in the same condition as they entered. They were also very helpful in helping me understand all the new features of my new system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the Geek Squad before to hook up either new equipment or when moving. They did not disappoint this time either. Chris was the tech who hooked up my stuff after moving and was courteous, friendly and knowledgeable. I will use the Squad again in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mount Me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I watch Geek Squad mount TVs it sure looks like common sense and easy. I’ve decided I’d rather pay them to do it the right way and I’ll keep watching.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bryan (?) was extremely helpful. He was efficient and thorough in setting up my new TV. He also moved my previous TV to another room. He stayed until I was completely satisfied with everything.

    I would recommend this to a friend