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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 18,776 reviews
  • Rated 5 out of 5 stars

    WELL DONE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed by the GEEK SQUARD. showed up on time, was very knowledgeable. Explained all the workings to me and made sure everything was working OK Did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Done to Perfection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The w workers were extremely efficient as well knowleable and very informative to help us grasp any new info that we needed. There was no hesitation about what or how to perform their job and they acted “like our kids”…helping us understand the process of usuing the new tv..remote and channels! GREAT JOB!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sharp picture, lots of apps, easy to set up, not heavy - easy to move around. works well with computer. Best Buy set up was quick and on time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    CAN DO what others couldn't do.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jose did fabulous job of fixing my 75 inch Sony tv sound problem. He took a problem that had Dish and others shaking their head. He even fixed a language problem that he had not seen before. It took a lot of ingenuity on his part to fix a Spanish language intrusion problem that had a lot of others shaking their head and saying they didn't know. He took the problem one at a time and got it done. I admired his professionalism and CAN DO attitude. He made every penny spent on GEEK Services seem a hell of an investment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Personnel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First the salesperson at Best Buy was very friendly, extremely knowledgeable and helped us with our purchases. Secondly, the installers that set up our tv were also very friendly and did a very nice job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Andy and Josh did an excellent job in setting up our new tv, sound bar and headphones. Very efficient and it was a pleasure to work with them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Professional Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was very professional. Took the time to explain how the tv worked. Set up the Roku device also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad highly recommended.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was great. They installers were professional, made me feel at ease. They completely setup the TV by going into the menus and choosing the best picture quality based on my answers to their questions. I really appreciate Geek Squad because I prob wouldn't have gotten the quality of picture on my own.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were here when they said they would be. They were professional, knowledgeable, and efficient. They answered all my questions and gave me a quick tour of the workings of the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installers were quick and friendly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers hooked up the TV with the cable, Roku, and DVD player. They gave a lesson on how use the remotes. They disposed the old TV and cleaned up after installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman that came and installed our new tv, dvd, Apple TV was very good and professional. Did everything that needed to be done and made sure we knew how to work everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Will is the man!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a television and Home Setup service as a house warming gift for my sister and companion. They raved about Will, their Geek Squad Tech. They said setup and removal of packaging materials was superb. Will patiently and thoroughly explained the new features and operation of the television. Bravo!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team of two were excellent! They set up everything including other remotes that can control the tv. They removed all the packing material too. Top notch!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m so happy I let the Geek Squad set up my TV, set top box, DVR. They were fast and efficient. I wish we had spent a bit more time going over features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed and ensured all my devices were working properly and answered questions knowledgeably. I’ve never been disappointed with agents.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad and ask for Ayden's Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have depended on Geek Squad for most of my tech needs from simple WifFi, to TV & Sonos integration, mesh networks and now two OLED installations one of which was more than complex.Geek squad has always been great. Ayden Gorges team was phenomenal. The installs were professionally done in a very reasonable amount of time and the te team made certain that we understood how to access the internet based stream service that they integrated into out new TV's. I even bought a new mount from them that has life so much easier. Thank you Ayden

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the money..disposed of old tv and set up everything on new tv including wifi ..remote control (have DISH TV) ..and reconnected my DVD player and disconnected my VCR ..very professional service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great crew

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived timely, did the job quickly, set everything up, and hauled away OLD picture tube TV. Kind of expensive if just getting the set up, but with haul away then the price was okay.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My installer did an excellent job setting up my new tv. He was polite, knowledgeable & helpful. I definitely recommend Best Buy and the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the guys were respectful they were good at their job very thorough cleaned up afterwards showed us how the new controller worked and were very patient

    I would recommend this to a friend