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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 510 Showing 10,181-10,200 of 18,776 reviews
  • Rated 5 out of 5 stars

    Tech identified correct part to be ordered.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech identified a Sony connecting cable, that was not available at Best Buy, and would need to be ordered directly from Sony or (was available) from Amazon. I ordered from Amazon. Installed and this did correct the problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad had my TV up and running in no time. Guys who know what they are doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    thank you geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician was excellent. He knew his stuff! Polite and very accommadating. Answered all questions. Explained everything. Highly recomended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding as advertised. All the products that I bought from Best Buy with the help of a Best Buy associate was as advertised and has delivered high-quality. The geek squad who help deliver and install the equipment and check for working order were very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation was done professionally & efficiently

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech reviewed existing installation of the 55" TV being replaced, concluded that it would support the new, larger 75" TV and installed it while saving me the cost of a new wall mount (which I had purchased and was able to return to Best Buy for a refund).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Efficient & quick & informative. Made useful recommendations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time delivery, good set up. Would recommend to a friend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered a 75” TV and had the guys deliver and set it up upstairs. They were quick but not rushed and followed the new safety guidelines. I will always have them deliver and set up. So much easier to pay to have it done!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What would I do without good help?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really appreciate the gal that helped me find the right cord for my phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Large TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy tech kept me informed on arrival time and completed the installation professionally and quickly. I appreciate their dedication and respect for my home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Guys are AWESOME!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guys are awesome! Great communication, friendly and professional installation! They set up everything perfectly and explained how it works! Highly recommend them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    glad they are here

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always pleased with the service, knowledge and level of professionalism with the GEEKS

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Two Men a TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome service! They took care of our TV as they brought it in the house and placed it on the tv stand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome service. Quick, efficient and handled themselves very professionally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad and TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up my TV and provided great service to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed our tv quickly & efficiently

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians mounted our tv and connected it to all the other devices and reprogrammed our remote. They did an awesome job and was very knowledgeable!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up my new TV and connected all devices.Took the time to show me how to navigate the new Comcast remote and progs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceeded our expectations…

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used Geed Squad to hang & connect a flat screen. Technician showed up on time, was professional and friendly. Glad we had this done professionally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The geek squad installed everything very quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a very good job connecting all the devices to the tv. I was very satisfied with their work. He explained everything clearly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was extremely pleased with the Geek Squad delivery and set-up of my LG G1 65" OLED TV. The tech was very professional, friendly, and had the TV set-up and working perfectly in no time.

    I would recommend this to a friend