Customer Ratings & Reviews

They were SO helpful. Very courteous, polite & friendly. It really helped us, we r an old couple with minimal electronic skills.

Wall-mount screen was hard work. Your agents were fast and courteous.

He was able to come first thing in the morning. Due to me working nights. Was able to set it up very quickly and did an excellent job.

Agent did a good job. He did not set up closed caption or explain privacy settings. I paid for one year geek squad service and when I called and asked them to walk me through adding another streaming service they said they do not help with set up only troubleshooting. Are you kidding me?

geek squad set up the tv and sound bar and told me what had to be done in order to get my dvd to work. however, the sound bar seems to have a problem which the geek squad does not seem able to address

The two men who showed up were professional and polite. They took their time to ensure everything was up and working perfectly. I am very happy with the install and feel great about having the extended warranty through the Geek Squad in case I have any issues.

The Geek squad was very knowledgeable and professional. I was very pleased with their service.

Very pleased with install and set up. They even took my old tvupstairs. Very courtesy.

Full explanation of what was still wrong with my system after his installation (house had been hit by lightning) and gave some ideas for equipment replacement to save some money. The Geek Squad needs more like him!

The TV tech installed and connected all my devices He was courteous, patient, and very helpful with explaining all questions and demonstrating the remote, channels, etc.

Edmond and Jose were so knowledgeable and helpful with setting up our new smart tv. We will definitely need to have them help us again for a sound system upgrade.

THE WORK INCLUDED A SITE SURVEY ALONG WITH AN EQUIPMENT LIST. THE SYSTEM COMPONENTS WERE PURCHASED, DELIVERED AND INSTALLED. WE ARE VERY HAPPY WITH RESULTS. WE ELIMINATED SATELLITE TV, ENJOY MULT-IROOM TV AND ENJOY ALL OUR DESIRED CONTENT FLAWLESSLY! THANKS

Nice in house set up with my Best Buy plan. I had the tv delivered and set up for free.

The install was perfect. The setup went well. The technicians were friendly and helpful

Geek squad did a very good. fast and efficient service.

The installation team was fantastic. I will use them again on future orders.

The agents installed my TV. and showed me how to use it, and they connected to my network. They also moved the original TV I had in the living room to the bedroom. They were very nice people.

Quick, efficient TV installation. Arrived within projected time period.

I have used the in store techs many times over the years. Now, I am not venturing out because of Covid 19, it is nice to have the "guys and girls" ready to help out when I need them. They are patient and pleasant.

Geek Squad representative was very professional, provided explanation of the product and iinstalled the TV without incident.