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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 512 Showing 10,221-10,240 of 18,776 reviews
  • Rated 5 out of 5 stars

    GEEK Maven!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was on time, experienced, and professional... Was able to disconnect existing wiring and cable line with very little effort..Removed old TV from cabinet with ease..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek squad installers.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation took a little more time than they expected. But the young men were considerate,and helpful. And made sure everything was working correctly as well as I understood how to use everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work from the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent’s installed the TV installed the TV and set it up so it was ready to watch in less than 30 minutes . They were great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did an excellent job of setup and removal of the old tv. Took less than 15 minutes to install and clean up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents unboxed and set up the tv quickly. They explained the features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two employees were able to mount the TV with no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech was fantastic!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience at the Prescott Best Buy. Super nice sales person and check out was a breeze! Thank you so very much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks knew what they were doing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men quickly made all the internal adjustments for my local area and cable company. They connected the TV to the internet and to wifi. They set it up to use Prime. They also showed me the streaming possibilities.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery team did a great job delivering and setting up my new YV. The sales associate was great too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was courteous and professional. Fast installation. Great job! Our recommend to a friend at Best buy if you guys rock

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounted my tv on all and set up one remote.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rowel hung my tv and brought out a great remote for everything on one. He also help me install Prime which I had never used before even tho I have had it for sometime. Well worth having everything done by the Geed Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had Geek Squad deliver and set up my new TV. The set up was quick but allowed time for my questions.The Geek Squad Associate helped me make some connection choices that I wasn't aware of. The service seemed professional yet personalized. Well worth the cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was amazing for me. Best service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The most professional,helpful, friendly person I’ve ever had the pleasure to encounter. He was patient with my questions and went over directions thoroughly. Best service ever!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad were very polite.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding service! You can be proud of the two gentleman who in stalled our TV. They are true professionals.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The work was done in a very professional way and great explanations were given on how to operate the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad is wonderful.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband and I are not tech savvy. The agent made sure we were connected to cable had our apps functioning and had our DVD player hooked up. He patiently explained how to get everything working. It was worth every penny to avoid the do it yourself aggregation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Ocala A team was great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a Vizio tv to fit into a cabinet along with a sound bar. Geek squad installed the tv and sound bar. Anthony and Aaron know their electronics! They were patient in Explaining the features of the tv and remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional and quick installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was quicker than expected and the delivery was on time. Would have liked to have had the old tv removed without a charge, but I guess $20.00 didn't break me. Hope if have problems I can write the same thing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were awesome. Friendly, knowledgeable and helpful They helped set up and condense our remotes. Helped set up TV in another room. Answered all of our questions. We wanted to tip but they didn't take it. I think that's a weird policy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service Provided

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service provided, the techs were very professional and made sure I understood everything before they left. I would reccommend this service for any big purchase at Best Buy.

    I would recommend this to a friend