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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 513 Showing 10,241-10,260 of 18,776 reviews
  • Rated 5 out of 5 stars

    Relocated to flat screens for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman was very helpful in setting up the televisions for for my brother they were very courteous took their time and also helped him with another issue thank you very much Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So glad geek squad did all the work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so glad I paid for the geek squad to deliver my new 55 inch Sony tv. They brought it in, took away the old one, set up the new one, programmed everything, then gave me a short lesson. I sat back and told them if it needed to be shifted to the left or right. Yay!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No problems so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup went well. The people doing the setup were friendly and knowledgeable. They explained stuff in a way that was easy to understand and follow. I haven't had any issues with the TV since and don't anticipate to have any, any time soon.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OLED TV Install and setup was top notch.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team member who came out to install and set up my new LG OLED TV was a top notch professional. Punctual, prepared and very professional, while being extremely friendly. Very pleasant experience that I would recommend to anyone. Thanks Tom.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV Mounting Perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel like I can do anything technologically savvy! Knowing I can call the geek squad is so refreshing because I am behind the times w/technology!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HLM

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy will be installing my new TV, soundbar and stand on December 15. They are always very good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did an excellent job setting-up my 48" TV that I purchased at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up my appliances

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were on time, connected my appliances, reviewed the set up, supper nice , was careful taking the appliances upstairs, respectful of my home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did fantastic job of installing our TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent installed my TV over fireplace perfectly and patiently explained all the bells and whistles of the TV and answered all our questions. Saved us a lot of time with trial and error.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I got it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came out and set everything up made sure surround sound system was hooked up right programed remote showed me all functions guy was great and on a Sunday just in time for football.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were very good and setup the TV in a short period of time. They gave us instructions on how to use the TV and set everything up that we needed to know.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent geek squad agents

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents setup and hauled away old TV. Made sure I was comfortable with everything. Awesome guys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 Best Buy Geek Squad members did a fantastic job installing & setting up my daughter's 65" Samsung TV. I would highly recommend the Geek Squad for all your electronic needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad was great and knowledgeable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were excellent and knowledgeable about all equipment i purchased and items arrived on time and were in perfect condition. They stayed until i was satisfied and understood my items. They were friendly and did not hurry through.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did everything from unpack to install themselves. They even disposed the cover in the garage. Sweet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV and receiver installation and setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional tv and receiver installation by friendly, technically knowledgeable individuals.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD HELPED ALOT!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MY BIG PRETTY SAMSUNG TV LOOKS & WORKS GREAT AFTER ADJUSTMENTS!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad wins me over

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad delivered and set up my new 75 inch TV and connected everything with my surround sound system and other audio equipment and explains it all to me--whereas the warehouse self pick up would not come close to their great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was awesome. Called and let me know when they were coming, they were on-time. Very pleasant and helpful in setting up the TV and explaining features to me. They were great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was outstanding!! The two service technicians knew their stuff and were able to share with me all I needed to know to use the new TV. Top notch!

    I would recommend this to a friend