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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 515 Showing 10,281-10,300 of 18,776 reviews
  • Rated 5 out of 5 stars

    New TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV! Geek Squad had it up and running in no time flat! Courteous, professional, and on time! Thanks, Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed our TV & did a wonderful job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a TV on our patio removed, it stopped working. We purchased a new 55” TV at BestBuy and it was delivered and installed by Geek Squad on Wednesday. He did a wonderful job and was very polite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad guys are the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad came through again. They connected a new device to my 65” tv. I could not have done it on my own. They answered all of my questions and were clean and polite. Very pleasant to have them in my house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth a Million

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were fantastic, knowledgeable, and so polite even my dog Harry loved them. If Harry likes you then you’re Golden!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The boys that hooked everything up were done in no time at all & added extra hook ups Love the Geek squad - already recommended people to have this service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job installing our new TV. They were professional and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad hooked up my Bose soundbar quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech arrived on time and was super knowledgeable and very nice! I had a hard time setting it up Myself, so I needed a younger pro with knowledge and experience! Best thing I did was to call the Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    75" Mounting Done Properly

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did a fantastic job of mounting & setting up our 75" television. Very happy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A little oricey but was worth paying for the help.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a fine job, and didn't take long to set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    there was no delivery but the GS did come out and connect the TV to all the equipment and mounted it on the wall; everything was done in a very professional manner, including cleaning up (the very little) mess made by the drilling.. all in all, great job...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery and Installation of TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did an excellent job of Installing and setting up the TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Setup my laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service. Rep was very patient with me and explained everything thoroughly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up new TV to cable and internet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having little knowledge of how to set our new TV up to cable and the internet we requested Geek Squad to do this for us. It was a wonderful experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The geek squad connected my device.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did amazing job by mounting and set up my TV stand. They also connected it to internet. I appreciate their help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installing the new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek (Noel) was so helpful, he went out of his way to install the TV. He had to go to the store to get a stand that the new television would fit on. We appreciate his help!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation was quick and complete.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad's agent that came and installed my LG was very knowledgeable and helpful. He went through everything and answered all of my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 professionals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 agents setup our new 55” tv, connected internet and Apple TV; also Blu-ray with tutorials on additional remote

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent work to connect all components.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad efficiently connected my new smart Sony 4K HD TV with cable and my new Sonos soundbar and Play1 speakers. The reps adjusted the 5.1 system to my large room with challenging accoustics and explained operations. Exceptional, timely service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 thumbs up to Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first time we used Geek Squad to do a set up for us. They were great! The agent had our new TV up and running in record time. He made sure we understood how to work everything. He connected all our add on items-Blue Ray, Roku, etc. Thank you!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians were very friendly, knowledgeable and helpful. Took the time to explain all the features of the television. Adhered to all Covid-19 requirements. A great experience and well worth the money.

    I would recommend this to a friend