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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 516 Showing 10,301-10,320 of 18,776 reviews
  • Rated 5 out of 5 stars

    Excellent job by knowledgable people.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a nice job including installation, set up and bluetooth link to WiFi. They cleaned up and made sure the TV worked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed the TV quickly and provided outstanding support in helping to understand how to use the equipment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coonection of my new TV was a snap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paul did a great job in connecting our new tyv. He explained all the features and even saved us some money by being able to use the existing wall mount instead of using the new wall mount I had purchased. I definitely recommend geek squad installation!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony TV

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great television with very clear, bright colors. The agents installed and set up the TV connecting all other devices to it. They programmed the remote easily, which would have taken me a while to even figure out. Thank you, guys!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad knows their stuff.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Husband and Wife tandem were great. Very friendly, very helpful and very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    FIVE STARS FOR THE GEEK SQUAD!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad arrived promptly and were very courteous. They installed my Sony tv in a short time and made sure I understood how to use the remote. Saved me an enormous amount of time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up guys know their stuff!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The set up guys hooked us up quickly, hauled away old tv and speakers and boxes. They were super knowledgeable about products we purchased. ❤️

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent got tv all set up and showed us how to work everything. Also connected the tv to our apps with the necessary passwords. Gave us a big tip for the other tv in the family room for a wireless connection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents are courteous, friendly and will help with questions and instructions till you are comfortable with everything. Very efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HAPPY CUSTOMER!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so happy with my new television sets! We had a few issues but the Geek Squad came out and fixed them in mo time. I LOVE my new sets!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another great job by the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents delivered and set up my new TV quickly and professionally. I'm very appreciative of this service the agents who delivered it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adam Dang did a great job connecting our new TV. He was very knowledgeable and patient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the Geek Squad in the past and have always been satisfied with the service. The young man who came to deliver and install my tv was knowledgable and efficient. He answered my questions and had everything functioning to my satisfaction .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men who came to my home to install the TV were friendly, professional and extremely helpful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    friendly efficient thank you

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    saved me much time and confusion to set it up. thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was super Really knowledgeable on how to do the job right. I would recommend Tool Tech anytime. Not that low price but excellent service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable Techs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came and installed the TV; got it functioning and hauled away the old TV and all the packaging. Very friendly techs and very knowledgeable about the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD SHINES...!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad agent was very knowledgeable and personable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Audio/video technical service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents reconnected all my audio/video components, made suggestions and showed up right at the time I expected. We always contact Geek Squad for TV, audio, computer work that needs attention and doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New TV set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set uup the new TV quickly and were very courteous and professional.

    I would recommend this to a friend