Customer Ratings & Reviews

1st TV was defective, and due to shipping errors waited 1 month for CORRECT AND WORKING TV TO ARRIVE. WHILE ALL BEST BUY AND GEEK SQUAD EMPLOYEES ARE NICE AND PROFESSIONAL THE DELIVERY SYSTEM IS POOR AT BEST.

The agents set uup the new TV quickly and were very courteous and professional.

The Geek Squad dude delivered TV at a time convenient for me and set it up, so I could use immediately! I’m pretty low tech so he walked me threw the basics! The Geek’s rock!

Cornealous and his partner were great. Super quick install and set up and answered all my questions .

The agents mounted my TV and connected it to all my devices, and had zero issues and was professional

The agent arrived on time, assembled and connected both of my TVs to my Internet carrier. He was cordial, polite, and totally professional.

The Geek Squad is a real lifesaver. Excellent and professional work, by a crew who are pleasant and tech savvy . Signing up for one year Geek Squad protection was one of the smartest things I've done.

The two techs connected everything the way I wanted. I may end up getting a Roku stick so.I can get 4k picture quality.

The agents set up my TV and provided a necessary cable. They were polite, professional and capable. I could not be happier with the Geek Squad.

In and out with no fuss. I was in a hurry for work and they were able to accommodate my early appt.

Because of my busy, I decided to pay Geek Squad to setup my tv and tv stand to save me time plus it best to have two ppl. They arrived in the promise time frame were quick, nice and polite. However, idk best buy used a third party company to do the setup.

The tv was installed and programmed quickly and efficiently.

The 2 techs were very efficient. They unwrapped the tv and installed with no problems. They went over all instructions with us. For large purchase items I would not hesitate to use them again.

The set-up was efficiently and professionally done. My TV is mounted on the wall and the replacement only took a few minutes.

Great crew. Hadn’t planned to use this but boy am I glad they talked me into it. My setup with a complicated sound system was a piece of cake for these guys. Highly recommend this service.

The guys were great! Very professional and helpful with going through our new TV.

Technician very polite, punctual and quite helpful in answering questions about the TV and the service.

After a local big box store failed twice, I went to Best Buy. The TV I wanted was there, and the Geek Squad installed it in no time.

They are extremely knowledgable, friendly and get the job done quickly! They have never disappointed me! I highly recommend them!

The agent that came to set up our TV and soundbar system was the best. He knew exactly what he was doing and was very friendly and efficient. Explained everything to us before he left. Could not have asked for anything better.