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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 522 Showing 10,421-10,440 of 18,776 reviews
  • Rated 5 out of 5 stars

    Thank you for the great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad that delivered and set up my tv were so fast and polite! They explained everything about the tv they set up and we have been enjoying it ever since! Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave me a window for the appointment but then they called and narrowed it down even more. They arrived on time set everything up and left with no mess for me to clean up. Got to sit down and enjoy a movie on my new tv right away. Very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the 2 geek service reps were very knowledgable and very polite. THey were patient with all my questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Setting up tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent set up tv and explained everything. He took his time explaining and made sure i understood how everything works

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two young men helped set up the TV and got it connected to WiFi. They were very professional and quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fabulous service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent went out of f his way to provide excellent service! truly appreciated his n a rough move in day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was working while they came with my father in law at my house. Received a call that they were close and explained what I had in mind to the gentleman. Came home to my new 65" mounted to the wall. Was cleaned up like no one ever drilled a single hole.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service on TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Larry, the tech who delivered our new Sony TV did an excellent job! He took the time to explain the operation of the set and made sure that it was properly linked with our LogiTech remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installed my 75" tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were professional and hooked everything up so quickly. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast, knowledgeable and pleasant

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job. Employee knowledge great. Patient with seniors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad workers were outstanding. The one who was working here needed more help. He made a call and two more were here very quickly and went to work. Very professional and I am well pleased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did an outstanding job mounting my TV! Highly recommend their services to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome job.The geek squad arrived earlier than expected. They were professional and extremely knowledgeable as well as patient with me in teaching me about smart TVs. I would highly recommend them anytime!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is great wish I could say the same for the remote control hook up to work the TV and sound system

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two guys from Best Buy came out and set up my 75 Inch TCL TV and it took maybe 20 mins they were fast and knew what they were doing. Everything was set up and they showed me how it worked and knew their stuff. Great service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the two BEST Buy tv installation were very professional and quick To install our 65" LG television. they did it inside of 30 minutes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad delivered and set up tv!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job, very helpful once connected, keep up the good job hiring wonderful people. I had a "dumb" 37 in tv prior to this 65 in "smart" tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No words could explain....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The professionalism, politeness , and mannerism displayed by Darwin Marmolejos. He is certainly an asset to Best Buy. He went out of his way to make sure we were happy with everything that was done including, but not limited to the setup, before he left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed the unit.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was on time and installed unit , coded it in, and checked to make all was working in good order. Explain all the details to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers removed my old TV and installed the new one very efficiently.

    I would recommend this to a friend