Appreciation EventEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 526 Showing 10,501-10,520 of 18,776 reviews
  • Rated 5 out of 5 stars

    Geek Squad Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad came to set-up mt new TV. They came within the time frame scheduled, were knowledgeable and plesant.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick TV install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent that came out was wonderful, so polite and hooked up the TV exactly where we wanted it. I feel bad I cannot recall his name.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were courteous, knowledgeable & careful. We couldn’t have asked for anything more! Just terrific!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and professional TV installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional, knowledgeable, prompt, courteous. A very pleasant experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You want it--they can do it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians did an outstanding of setting-up my tv and getting the speakers working. I was most impressed by their wanting to ensure that I was satisfied. Great customer service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad very helpful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents installed 77" TV very nicely.. Pleasant and answered all questions at the time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tv install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they were quick neat on time knew what they were doing, Andre and Teresa were great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad delivery and set up.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality of delivery and setup was outstanding! Geek Squad team always goes above and beyond to help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who installed the TV were excellent, quick, professional and cleaned up thoroughly. I am extremely satisfied with the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Samsung TV & great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new 65" Samsung TV. Agent Aaron Gray was excellent -- very professional and courteous. He did a great job of hooking up our new TV and moving our other TVs. He's a real asset to the Geek Squad. Please thank him for a job well done!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my tv and other devices.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very professional, knowledgeable and efficient. I was impressed and satisfied with their service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It wasn't Geek Squad, it was a third party

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They removed my TV from the box, hooked it up to all my devices, placed it on my cabinet and turned it on to make sure it was running okay. All other functions were then left up to me to figure out on my own.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3rd party contractor 'Installs Inc' performed the

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A 3rd party contractor 'Installs Inc' performed the work and did a fine job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GeekSquad was professional, efficient, helpful.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A single Geek Squad agent set up our 55" Samsung Qled TV and removed our old TV for recycling, without any assistance. He was quick and answered all of our questions. He was a pleasure to deal with.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Some installation issues

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were not too familiar with the Astound/Wave Tivo set-up. They claimed a Wave converter box was faulty, but it was not. They were unable to pair the Qave Tivo remote to the soundbar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Installation Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad mounted my TV and connected it to all my devices. The service was provided promptly. They were knowledgeable, professional, and respected my property.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's Great¡!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad’s Setup is Professional and Swift!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad swiftly and professionally set up the Sony Bravia 65” TV in our Penn State Fan Cave. The men were cordial, wanted to know if we had additional questions and their work was superior.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GOTTA LOVE THE GEEK SQUAD

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad delivered my new LG tv, set it up and made sure I was knowledgable about the remote, and went through all the functions with me. They were very professional and gave perfect service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squak A1 service.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad properly masked and gloved ... mounted my TV, set it up, and carried out my old one. Very professional and they went that extra mile to make sure every thing was working properly.

    I would recommend this to a friend