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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 530 Showing 10,581-10,600 of 18,776 reviews
  • Rated 5 out of 5 stars

    TV mounting 82"

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung 82" tv is a monster and there was no way I was about to try put it on the wall and mount it so make sure you consider applying for total tech support will not go wrong believe me. Awsome service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The men were knowledgeable and quick.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men were knowledgeable, quick, interested and coutteous

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Christophor had the tv up and running, cable too, real fast! (he got my bedroom tv up too!) At all times he checked back with me to see if I was understanding what was happening!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional and Efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad arrived on time, prepared and ready to make the most of our tv installation experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV successfully installed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician unpacked my new TV, set it up, connected my satellite receiver and gave me a brief lesson on operating my new TV. The tech was great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was thorough, accommodating and personable. He had 2 TVs unpacked, up and running quick as a wink. Give him a raise!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed LG 65 TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed my LG 65 TV and explained everything what I need. Good customer service and very helpful. I will definitely recommend to my friends and family. Job well done!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast, friendly, thorough!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service! I am usually minimally satisfied with installers, but this tech far exceeded my expectations. She quickly set up my new tv, walked me through it's features, and left with my old tv and all of the new tv packaging.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did a great job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The provider mounted the mounting bracket on the wall and then installed the tv. They then connected the other items and set everything up. Took them about an hour and they did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is the way to go if you're not savy like me for modern technology in all areas. Will answer all your questions and stay with you until problem is solved. Love them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is great. Third time we used them and each tech was extremely professional, courteous and everything they did was without problems. All our questions answered before they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad set up my new TV and went over every detail with me. He connected my pictures and music from my phone to the TV for me. He stayed until he knew I was comfortable with everything and answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job installing my TV, receiver and speakers! He has been very helpful and very kind!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    THE BEST

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service person was the absolute best. I was happy to give him a tip. The world needs more service persons like him.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So Amazed. GEEK Squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a non Bluetooth Smart TV. I was advised what components to order, received them and called GS and villa, stereo HPs hooked up in less than an hr. They are a bit expensive but I prefer safe than sorry. That are the Best, at Best Buy! Smart group.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    prompt, timely, efficient, friendly, informative

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GEEK SQUAD member who delivered and installing my purchase, was prompt, efficient, knowledgeable, able to answer all my questions, and made this installation a good experience. Because of that, I will quite likely use GEEK SQUAD again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Contections

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This takes the worrying away from me and I trust Best Buy Geek Squad will do an awesome Job making sure it`s hooked up right and answer any questions that I might have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Setup and installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our tech was friendly nice and knew his stuff. Installed the TV, set up our remotes, basic screen set up and then answered all our questions as well as giving us some tips, advice and assurance we could call in with questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hats off to the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job installing my LG OLED 55" CX1 and walking us through the set up to make it as seamless as possible. The calibrations were perfect for our use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV, set it up how I wanted it, and took a look at some internet problems I had going on to boot.

    I would recommend this to a friend