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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 531 Showing 10,601-10,620 of 18,776 reviews
  • Rated 4 out of 5 stars

    do you really need geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    alot of money for someone to unwrap and plug in. service guy was great!!! professional and friendly. Ontime.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great store

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is as great to deal with.. the Geek squad was awesome. Will definitely buy from Best Buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installing the bug TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Opted for setup of our 85”. They assembled the TV and got it on our network in no time. Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV delivery was perfect! Shane and Tim were the absolute best!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad gets the job done!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad quickly set my laptop up in a timely manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad save me the trouble of trying to figure the programs and how to use the TV’s main items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Awesome!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Geek Squad! They show up when they say they will and take care of what they came to do. They are very knowledgeable and provide a great service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gray set up I should have rescheduled for a day with no rain I wasn’t as happy because I was being concerned with the tech getting wet so I didn’t keep him for questions that I should have asked

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional and courteous. On Time!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked well with internet provider to set up TV/Audio in an enclosed cabinet efficiently and with no disruption in the esthetics of the furniture. Showed up in the expected time frame, very professional and personal in working in our home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    efficent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you for installing my new 65" tv . Y'all were quick and accurate . Old tv and packaging were removed , and area cleaned up .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HAPPY CUSTOMER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was pleease with the service and the tv ismy favorite brand tv..Loos very good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT SERVICE AT A GREAT PRICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    VERY ESSENTIAL FOR MY 65" TV. AT MY AGE HANDLING A VERY LARGE TV WOULD BE DIFFICULT (GUESS I'M NOT 25 ANYMORE). GEEK SQUAD BROGHT IT TO THE HOUSE AND INSTALLED IT. VERY PROFESSIONAL!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always pays to have the pros do the install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys always do an excellent job. We are always glad when we pay to have the pros do the install. Great value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Geek Squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and efficient. Helped with set up was awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick Set-up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This would have been difficult for me to set up, as it involved getting some connections on a ladder. They did this with ease.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install 2 TVs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The work was done fast and good. The installers showed up on time and had masks on. The were vey polite and clean They cleaned up all the boxes and took them with them I would use them again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Superb

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad techs delivered and set up my new OLED LG 55 inch TV. Cleaned up the area. Nice job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable and courteous

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My poor team had to come to my house 3 different times because I kept getting broken TVs shipped to me. 3rd time was a charm though. They hooked up my TV, sound system and a few apps on my new LG 65UJ7700. Highly recommend using their service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a fabulous job mounting the TV and sowing us how to use it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great help setting up our TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As senior citizens, we really need help installing anything, so we had the Geek Squad do the job for us. They were friendly, efficient and very helpful. They made sure we understood how to work the TV and its features before they left.

    I would recommend this to a friend