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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 532 Showing 10,621-10,640 of 18,776 reviews
  • Rated 5 out of 5 stars

    Sonos sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Many your Technician was great, fixed the problem which was neglected by the original installation and set me up with an Sonos App He knows the service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad at their best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad were well organized and did a great and expeditious job in getting my new Samsung TV up and running. They took the time to show me the features of the appliance and how to operate it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the TV perfecting centering it in the room, connected all my devices & shared their tips on use with me. Above & beyond expectations

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was knowledgeable, respectful of my property, efficient and would be welcome again in my home to assist with technical issues or installations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad does a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad team does a great job. Prompt, clean, and thorough. I am a Total Tech member and will keep it that way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tv's

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that came out to services my tv's was great. They went over and above with there sereves great team

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV install done quicly and professionally

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent not only installed the tv, but helped me understand how to use it which was greatly appreciated! He did a great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad = Easy day

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad makes things easy, you can have peace of mind knowing everything will be right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job Geek squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a great job! The TV was for my in-laws and the agent took time to explain everything very kind and professional.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice TV, but the picture quality was not as good as my previous Samsung.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love the Geek Squad!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team is knowledgeable, friendly and courteous. They set up equipment in my home quickly and efficiently. Their customer service has exceeded my expectations and I look forward to working with them in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the men were very friendly & helpful.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv & suggested some add ons. I have wireless sound & it wouldn't work on the new TV. They suggested a device, that they hooked up. However, I am having some static with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the Geek Squad before, but I had totally different results. The 1st time, they were slow and didn't seem to know what they were doing. This time, 1 person showed up and had my new TV up and running in about 15 minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony Oled TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the 55" oled A1E with the logitech harmony elite remote, could not get them to work together, after 3 visits the store replaced with the new Sony A8F because of the problems and it is a way step above the old version.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Fix

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person is very knowledgeable, he is very kind and patiently worked and made it work.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A+ Technician

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Tech arrived on time. Very polite . Quickly set TV up and Running. Very thorough in explaining on how to work the TV. Cleaned up the packaging and removed the packaging and TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Robert Hyatt

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris was very good at installation. He got right to work and in no time he was explaining all the function of the remote and TV

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Brad did a good job installing the new receiver et

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Carefully installed the stereo receiver and the remote. He checked out all of the connected devices. Made sure everything worked OK. Explained everything to us. Later I found that the remote will not access the Smart tv system. Also my other LG TV no longer works and I wonder if the new setup had an effect on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Constantine and Daniel we the utmost professionals. They came, calibrated, and connected, All my questions were answered and I am enjoying my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was professional, fast and friendly. They did a great job and took the time to explain the new TV to me and program my AT&T remote.

    I would recommend this to a friend