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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 533 Showing 10,641-10,660 of 18,776 reviews
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This came included with my new TV and total protection, so I figured it couldn't hurt to have someone here to help me get the TV setup. I'm glad I did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was awesome,very understanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geeks knew what they were doing and patient with me making sure I was well informed on what and how to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad rep was friendly and very knowledgable. He went right to work , answered every question and explained what he was doing at each step. He removed all trash and stayed as long as necessary to make sure everything was working perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad updated my tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad was on time, knew what needed to be done and were efficient with their time and information.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect!!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Samsung TVs. This is my second one. I ordered a 50 inch TV for the bedroom which is the perfect size.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These boys were great! Had our 77" TV set up in less than and hour. Had our remotes synchronized in a few min. and showed us all about the new bells and whistles on our TV. Thanks Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is what makes Best But tick.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was very helpful, easy tv switch over. All good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2nd tv installation was as good as our first!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anthony, who previously mounted our 65" tv came and installed our 50" tv. Hei efficient, thorough and friendly!! He gid a great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Scheduled set-up for my parents

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the TV for my parents. Scheduled Geek Squad to set it up for them. Appointment set up and Geek Sqaud was on time, professional and set up performed quickly, setting up remote, teaching basic use and explaining features very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad made purchase seemless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having geek squad come in was well worth the price. They came in and did not leave until everything was exactly the way we wanted it. Upon completion you would never know they were here

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was helpful and great to work with.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two Geek Squad staff that came to hook up my new TV were great. Very helpful and a pleasure to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy abd Geek Squad are the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tech from Geek squad was fantastc. He showed me everything i need to know to run and enjoy my TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Team work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents who installed my tv were quick. very polite and checked to see if i had any questions before leaving. They worked great as a team.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service as usual

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad visit was the fourth one for us over the last 17 years and this last delivery and setup was not disappointing either. Chad and David were efficient in the setup and explanation of the controls for our new Samsung mu8000.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is wonderful at installations.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agents arrived on tome, installed my products quickly and efficiently, and were very cordial.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth extra cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Timely arrival. Mounted and installed quickly. Explained use. Answered questions.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad are great but the contracted people do not know your products or how to help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I have nothing to add.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not intended to be a complaint. The representative did nothing as there was nothing he could do with the apparatus that I have. It wasn’t designed to do what I had in mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Efficient, personable, and actually listen to concerns.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents arrived and delivered my tv and installed it quickly. Very pleased with their service.

    I would recommend this to a friend