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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 536 Showing 10,701-10,720 of 18,776 reviews
  • Rated 5 out of 5 stars

    Geek Squad did a Great job Installing our Devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent came and connected all my devices. We are very happy with our purchases.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs were professional and did great work, also made sure I was familiar with all the functions, great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Life is good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents assembled the tv set it up. And connected all the other devices to it. Everything worked great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent connected TV, explained controls, and answered all my questions. He was very helpful and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up tv in a mannerly fashion. Up and running in no time great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs installed my tv perfectly and explained everything very well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were extremely helpful and answered any questions I had while we were waiting for it to turn on. They were prompt and early which made things go smoothly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Stand and washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young men connected everything in a timely manner. Were courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I always request the Geek Squad when I need the ex

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents had re-connected Dish Network in a very short time. Can always depend on the Geek Squad to get the job done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GeekBook!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding Geek help getting my wife’s new MacBook working with data from her prior MacBook that Apple could not get done!!! No kidding!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful and quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When setting up my new tv the stand on the new tv didn't fit very well so I could see the screen, so he recommended a swivel stand to purchase and made a trip to the store to get it and came back and put it on. Very helpful & knowledgeable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV set went fine.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up went fine. Had problem connecting the cable and moving TV to different location - would not fit in cabinet space for old TV. Was not given the TV manual booklet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service is Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Service was part of a gift! The recipients said the Geek Squad guys were amazing and would highly recommend them!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service, had a small issue, resolved quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service and the techs who came to set up were very knowledgeable and friendly. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Tech was awesome!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was amazing, very professional! Took no time to set up he was on it as soon as he backed the van in driveway! Totally Awesome deal well worth the money for set up!!!! Highly suggest using!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were very helpful in setting up my tv and taking old Tv away. Also they help me understand my new tv and it’s apps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad came through again.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV, connected all my devices and made sure I knew how to work everything before they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent work

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional. Excellent work. They even offered to take multiple televisions when the haul away specifically said only one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a fantastic job installing my 70" TV. They couldn't install as is, so I purchased a bracket they had on their truck.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could not have had a better experience. The Manager at the Bird Road store Luis was amazing. He was super helpful and knowledgeable with products and services provided. He is very professional and good at what he does.

    I would recommend this to a friend