Customer Ratings & Reviews

The techs who came to my home were polite and knowledgeable. They made sure to removed all of the boxes and packing materials and left a cell phone number in case I had questions.

The agent did an excellent job installing a tv mount and tv. He was very competent and was committed to providing excellent service with a great attitude.

Excellent service --- Israel did an outstanding job --delivery and setup of 2 65" TV's and sound bars !!!

Agents delivered my TV, set it up on my stand and connected all my devices. They arrived promptly on the date and at the time arranged. The setup was done quickly and efficiently

The agent Geek Squad sent to my house was attentive and just all around fantastic.

The Geek Squad agent was very knowledgeable and installed everything quickly and efficiently. He took the time to help us set up some of our services like Amazon Prime and Disney+. No problems!

The installer, Charles, was extremely professional and was very skilled in the entire installing process.

The representative set up my new tv. Then he hooked it up to my cable and my internet. Was very helpful considering I’m disabled.

Two technicians mounted my 86" inch LG tv, set up all the surround sound and logged into my streaming accounts. Made it super easy for me. Outstanding customer service!

They did a great job of getting the new receiver and tv linked. Did not need to buy a repeater as I thought I might have to after they set it up.

Michael and Chris were professional and very knowledgeable about the set up and then to teach me how to use the various remotes. Michael was very clear and patient in teaching me. Chris programmed my remotes. Appreciated their expertise!!

Very professional, on time. Two team members arrived and did an excellent job installing TV, mount and amazon cube.

The first tech tech sent out was an hour later than my "window" and useless, but I called and they sent out a guy who knew what he was doing. He was on time and helped tremendously. Super friendly, too.

Our geek squad guys were so knowledgeable. They arrived when promised and were quick and efficient. They gave us future ideas and got us set up with the best products for our home.

The Geek Squad does excellent job. They provided top notch customer service. I am a long time member and will continue to remain a member.

Installation and follow up service was excellent. Very friendly efficient and effective young men who are an asset for Best Buy and the Geek Squad.

I requested the re-programming of 4 of my TV remotes. They were all out of line with their TV commands. They were all brought back to perform as required.

They came to my house and they did a wonderful job they was very polite and a hook up my smart TV with no problem. The gentlemen show me different things that the TV does and I was happy with the job thank you.

The geek squad was excellent they were kind quick and very helpful

The agents were very professional. They arrived at my residence when they said they would. They put my tv stand together and installed all my devices to my new TV that they also set up