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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 539 Showing 10,761-10,780 of 18,776 reviews
  • Rated 5 out of 5 stars

    Geek Squad Service - House Call

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 gentlemen that came !!!o set up our 50" TV were brilliant. They were perfect on time, and did the most amazing job EVER! Kudos to this crew. They knew everything and did everything. We were more than pleased!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service with a Smile

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the kind heart and professional work the guy did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    65 in Samsung Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The workers did a great job they answer all things I ask them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OneHappyCamper

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup and delivery was wonderful. The staff was courteous, and took the time to help us understand how to get the best use out of our TV. They set up everything perfectly. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv was installed quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional! Great service! The reps that came out to my house were great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad has excellent to me. They have always installed and service all my purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Perfect Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really appreciated the professionalism the Geek Squad showed when setting up our new TV. Questions were answered and we felt everything was ready to go when they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Movie Enthusiast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians are very knowledgeable and are willing to demonstrate how to use the product purchased. Will answer any questions you many have and make suggestions if necessary.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fast friendly helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the sony 43 inch. originally bought a 55 inch but it was too big for our small room. the same geek team made the exchange - they were fast friendly efficient and most helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a great job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was friendly and very helpful. Very kind and quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad to have this option available

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't know how I do without it most economical way to fix and keep my electronics up and running

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent delivered the TV and set it up. Very personable ang good trouble shooter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time. Pleasant, Helpful and informative. Always a pleasure to invite Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two service technicians that came to hook up my entertainment system were extremely professional, friendly, and knowledgeable. They took the time before leaving to make sure I understood how to operate my system and new remote.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    He was pleasant, professional, and patient!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As stated in my review of my tv, in order to get a voice on the tv I have to press the power button on the Comcast controller and the SAT/ CATV button on the Sony controller. I do not know if this is normal or not. I thought the tech said I might have to do it “Sometimes.”

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgeable about products …pleasant and answered all our questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and professional. Took time to explain equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up the TV quickly and explained all the features. Our TV viewing has been enhanced!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so glad we got the setup. Two technicians were knowledgeable and very polite. Everything got connected quickly and without a problem. Tech did a nice job of showing be how to operate and go through the options. Very satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and accurate installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv was installed and set up very well. Workers were able to remove some of the attachments that the tv had so I no longer had to use them.

    I would recommend this to a friend