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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 540 Showing 10,781-10,800 of 18,776 reviews
  • Rated 5 out of 5 stars

    Wallmount TV replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys swapped out my bedroom 42" old heavy plasma TV for a new 55: Insignia Roku TV and were able to use the existing mount, saving me the price of a new one. They were quick and friendly, explaining and demonstrating how the new TV worked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent service very prompt and knew what they were doing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    None

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Blue ray player is a good value for the price Sony products usually are

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Setup my TV and Soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were helpful, knowledgeable, courteous, and did an awesome setup plus answered my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad Tv service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t thank the Geek Squad ( Bo) enough for installing my tv. They went above and beyond to make sure everything was working properly. Very thoughtful, kind and professional. Thank you!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad did a great job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the team arrived on time. they were polite and friendly. they were helpful and very efficent in deboxing and hooking-up TV. and they whizzed through the set-up features and had it up and running in no time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up TV and made all the needed connections and tested the system to be sure everything worked properly and then reviewed the different functions of the TV and sound bar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth it. Bought this to have my son's new TV installed. Technician not only mounted it but showed my son all of the added little features of the TV and connected it to our wifi.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice customer service and people to work with. Amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    instalation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very polite, knew what he was doing and answered all our questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mark did excellent job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mark came in very conversational, answered all my questions and explained everything so exceptionally even I could understand!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad helped me get rid of Direct TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two Geek Squad guys did a great job setting up new TV with antennae in attic - so we can get rid of Direct TV. They were pleasant, prompt, and competent!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I got Geeked!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geeks were friendly and knowledgeable. They were in and out very quickly. The only way to go when buying a TV, let them set it up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved the white glove service. The service technicians attention to detail, walked us through their actions with supporting information and stood up our product as requested.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad, recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad has always been knowledgeable and helpful everytime they've done an install for us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEKK SQUAD VERY PROFESSIONAL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EXCELLENT FOLLOW THRU ON MY SOUNDBAR. GEEK SQUAD FOUND PRONLEM WITH SPEAKER.THEY WILL REPLACEV WITH NEW ONE

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professionalism Exemplified

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team of men who came to our home were on time, courteous, knowledgeable, respectful, and efficient. Not hesitant to go the second-mile for older customers who needed special attention. Thanks for superior service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV greatly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and punctual. Explained all the functionality very clearly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our geek squad installer was very helpful. He even brought a mat in to set his tools on. He was super quick, in and out in a half hour. Even texted the night before letting me know when he planned on heading my way the next morning

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Geek Squad setup support in-home.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 technicians were on-time, calling about 20-30 minutes before for a heads-up. They came prepared and worked efficiently. They proved to be helpful and professional and patiently answered my questions.

    I would recommend this to a friend