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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 541 Showing 10,801-10,820 of 18,776 reviews
  • Rated 5 out of 5 stars

    Painless process.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As usual, Colin exceeded expectations. TV installation was great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really appreciated the service I received. The two representatives went above and beyond in hooking up my new TV. They even hooked up my DVD player for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Did A Fantastic Job

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with them. The guy knew what he was doing and was very friendly and jelpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad great at TV setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very helpful explaining everything about my new TV. Also very professional and polite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was great. Worked quickly and was very nice. There were scheduling problems but those were not his fault.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were out in a timely manner, set up everything very quickly, and were very businesslike. Great service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Reign Supreme!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were professional, Courteous and knowledgeable. They were early but did call. It was swift. I will never mount another TV again , if I can have the geek squad do it. Total pleasure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed quickly and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They can and installed the sound system along with a new Samsung smart tv. Very professional,cleaned any mess. They set up the whole system and gave me a tutorial. Would definitely use again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great guys!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Professional and nice guys!!! Extremely helpful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Javier Knows His Stuff!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a tv online and it was delivered, set up, and working the very next day. Javier was the installer and he did a great job. Couldn't be any happier with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceeded expectation

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The home installation proceeded more quickly and efficiently than I ever expected. The technician did not leave until he was sure everything was working correctly and all--yes everyone--of my 100 questions were answered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Setup and run new Sony TV , remote and receiver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Felix was extremely helpful and knowledgeable . He had to deal with multiple issues and was patient and made sure the job was done correctly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound Bar Connection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Baylee Kinney was a GREAT SERVICE AGENT!!! She was very kind and understanding on the problem that I was having. She used every angle of troubleshooting to combat the issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad solves connection issue within minutes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents quickly figured out why I could not connect my phone to my smart TV. They showed me the solution involving using the correct cord!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fabulous

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman came and worked with my TV set up. He made recommendations that seemed sound and we went with them. I was very impressed that he came on time, was tidy, and very very proficient. I will happily use their service again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hookup was a challenge!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The hookup for my new smart TV was complicated and a challenge for the installer. However, he was very patient in making sure everything was connected correctly. It works perfectly now. Thankful for such professionalism.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Stand, Geek Squad installation and TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, Geek Squad I recommend for TV, Computer and many other services. I highly recommend.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Third party tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Generally satisfied with the tv installation with limited explanation on how to use the smart tv (our first smart tv). Had to purchase a new cable for hook up from them and never got a receipt.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great tv and sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my tv and the install team was fabulous

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and very helpful people. They went over and above to exceed my expectations.

    I would recommend this to a friend