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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 544 Showing 10,861-10,880 of 18,776 reviews
  • Rated 5 out of 5 stars

    The Geek Squad rocks.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The television was a large, smart screen with internet capabilities. The hooked up all the components including access to our wifi. Then they spent time explaining how everything worked and encouraged any concerns or questions I might have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Install New TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed TV using more appropriate cable than was purchased in the store. He answered our questions in a very knowledgeable manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good friendly very knowledgeable need more people like geek squad in Cape Girardeau Steve

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hooked up my soundbar, Bue Ray, wifi, antenna and programmed it. Great service and knowledgeable staff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Installer was the Best !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy installer was amazing! Arrived early, wore protective gear. Was so clean, neat and efficient. Exceeded ALL of our expectations. Would definitely use Best Buy services again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hire Best Buy Installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians were awesome, made sure everything was correct, a difficult mount on a masonry fireplace wall. Communication and service were exceptional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guys set up my new TV, hooked up the Sonos Beam, the DVD player, my new “one stop” remote control for all the devices. Easy to follow instructions and I’m up and running! Thanks guys!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional. Took their time with installing 77" tv, new amp., new vcr and remote. Set up all the apps and made sure everything was to our satisfaction and were comfortable with the remote !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad = Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Gentlemen who came was friendly, informative and explained things easily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional. Our TV was set up quickly and on time. Thank you so much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totally Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery and installation of our new 65" TV was perfect. Had an agent back out for what we thought was an installation issue, but it was actually our cable box. An excellent job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installation of our TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech along with helper placed our TV in entertainment center and set it up for us. He also programmed our remotes. Very professional. We are very pleased with this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Prompt and efficient.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always the Geek Squad agents were prompt, efficient and neat. Would always recommend the Geek Squad for great services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed my TV quickly and showed me how to work all the system. They did it with a smile and professionalism.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Delivery Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional, friendly, efficient service. Cleaned up every little piece from the box and packing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent customer service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was very considerate and professional. They worked fast and efficiently together. Any questions we had, they took the time to answer them completely.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs knew what they were doing, but they were in a big hurry. Had to really make them stop and answer our questions. We felt very rushed, and because all the technology was new to us, we didn't feel that we got the best service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rob

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with the geek squad. It is terrific to have access especially for those of us pls folks who are tech challenged! We will recommend to all! We will be back. Thx Rob

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent TV Installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pierce did an excellent job to make sure the tv was mounted properly to my entertainment centers vesa mount securely and centered the tv and unit perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Home Theater projector installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my home theater projector perfectly. It works great and was completed in approximately 30 minutes. Picture is great and fits perfectly to my screen.

    I would recommend this to a friend