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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 545 Showing 10,881-10,900 of 18,776 reviews
  • Rated 5 out of 5 stars

    Geek squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Josh installed my TV and set up my streaming box. He was very professional,knowledgeable and answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice crew. They did a great job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I felt a little guilty having a 3 man Geek Squad crew deliver the television and hook up the OTA antenna. Very clean and smooth operation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was Professional and Efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Professional and Efficient. TV Connected and Works perfectly for a less than average skill set concerning electronics. Geek squad install eliminated a lot of frustration.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young guy that came out to hook my new TV up did a great job. he was very helpful to explain everything. also very personable. We have always had good results with the geek squad...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad continuously comes thru!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EXCELLENT service; great customer care, quick installation and pleasant/knowledgeable employees doing the installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only needed to get the new TV mounted to its stand included stand. Arrived on time. Were very friendly and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    placement

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was very competent and accomodating. Our TV was placed in the best position for viewing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional and fast installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two installers quickly set up my new set (on a stand, not the wall) and moved my old set to the basement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad delivered my tv unpacked it and set up all the channels. Answered all my questions and took away all the packing materials. Love the tv great color!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In days of old, we'd get a new TV, plug it in and hook up the antenna. This hookup required lots of wires and several settings. It would have been difficult for us to figure out. That's why we were happy to let the Geek Squad do it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents quickly set up my TV and gave helpful information on how to use the tv other equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peter showed up on time letting me know when he was close to my house. The install was outstanding as he put everything in place along with answering my questions and demonstrating the remote. Very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Knowledgable technician that came out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great instillation by the Agents of Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very thorough in setting up my TV and instructing me how to use the various features. They were courteous and respectful of me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad were wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation of our TV was outstanding. The Geek Squad members were courteous, knowlegable, friendly & efficient. We couldn't have hoped for better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was very friendly and knowledgeable about how to install and the product itself. I was very impressed about his attention to detail.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jesse installed my TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a great job setting up my TV, adding it to DirectTV and explaining how it works. Thanks to Jesse.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was thorough and timely.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents delivered and installed my TV with no issues whatsoever. They programmed everything to my cable service, and it works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rainy Day was Not a problem

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So the Geek Squad arrived on schedule. It was miserable and raining. They had booties to keep the carpeting clean. Once installed, they thoroughly explained how it all works. Well worth the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job Guys !!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am extremely pleased with my TV installations by the Geek Squad - incredibly helpful & patient - i would highly recommend using this service if you are not proficient with AV hookups for tech equipment.

    I would recommend this to a friend