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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 546 Showing 10,901-10,920 of 18,776 reviews
  • Rated 5 out of 5 stars

    Let A Pro Do It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whenever possible I have the Geek Squad install my products. Whenever I decide to do it myself I always seem to come accross a problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The geek squad was phenomenal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two experts you sent were knowledgeable friendly respectful & efficient. I couldn’t have asked for a better experience. Grateful to have it delivered & set up immediately!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad set up my TV quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was knowledgeable and did an excellent job setting up my TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team did an outstanding job of mounting the TV. Took extra care leveling it and making sure it worked correctly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything was setup perfectly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gary and his crew were extremely efficient. They hooked up the TV, SONOS sound bar and the in wall power extension without a hitch. We are extremely pleased with how everything looks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs came in and went right to work, they worked as a team and had it all set up in no time. They were thorough in answering all of my questions and explained my new system to me completely. Great service and even better value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two men from Geek Squad who set up my 55" TV were very efficient, friendly and informative. They answered my questions and were very polite. I recommend the Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV INSTALLATION

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed the tv and hooked up the components. Made my day!! They arrived on time, calling ahead. They were polite, helpful and knowledgeable. SUPER SERVICE!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was helpful and knowledgeable, unlike the store tech that sold me the wrong components and a Roku I did not need

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Receiver set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pierce came and fixed up my receiver,DVD to my Comcast service. He was very through and explained and showed my wife and I how to use the system. I couldn't be more satisfied with the service and Pierce the technician, he was excellent!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were on time and completed the installation perfectly. Explained everything to me. Excellent service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job, Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great job mounting my 85" TV to the wall and connecting all my devices to the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service/Knowledge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad personnel have continued to provide great service and give me the most professional input with my theater system. I will continue to use geek squad for all my technical issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this tv to replace another. I moved my 60" Vizeo to my bedroom and put this tv in my living room. It was a great over thanksgiving. The football games all weekend and movies. It was perfect for all of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Nano Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Th guys did a great job delivering, set up and installation of my LG Nano. They spent the needed time to explain how the TV functions and suggestions for viewing/operating.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic service and cery fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men who came to deliver were respectful and really easy to work with. They mounted the tv and made sure everything was connected and worked properly before leaving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Travis was professional, knowledgeable, & accomplished the job better than we ever could have on our own. He explained how to use the system and followed up as promised. He was a pleasure to work with & I highly recommend him.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cable Issues Not the TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replacement TV was not unpacked and setup because the original issue of noisy reception was caused by the cables position and shape and not the TV it self.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV delivery and set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen were quick and polite. They answered my questions. And spoke in a way that I couldn't understand them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    YES THEY DID

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE AGENTS ASSEMBLED MY TV STAND AND SETUP MY TV VERY GREAT FOR ME

    I would recommend this to a friend