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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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  • Value

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 548 Showing 10,941-10,960 of 18,776 reviews
  • Rated 5 out of 5 stars

    Great installation experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were great, careful, neat and helpful. Very professional and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was terrific!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents put my tv on its stand, connected it to my hughesnet and did an outstanding job! They also placed the connectors to make sure the signal would go through the stairs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both the installation of the 43" tv and then the exchange for the 50" tv were excellent and informative.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Served its purpose

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Served its purpose regarding connecting my flat screen TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly satisfied with Geek Squad.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly satisfied with Geek Squad and the efficient and quick setup of new TV including sound bar and subwoofer. Tutorial to use new TV and additional products was very clear and user-friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and customer friendly. Spent as much time as I needed to understand the new technology. These guys are great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv arrived broken. No sorry. What we should do, who to call. I called amanager who basically said have to wait for Best Buy gets one in. No offer to expedite, offer a credit. I may not shop Best Buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was the best. Prompt, courteous, knowledgeable. I'm a happy customer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. The two installers were knowledgeable and cared about the installation,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    on time, quick setup and great results.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they connected my new LG OLED tv to my surround sound system, showed me how to operate the new tv and were in and out in of my house in less than 30 minutes. they were very professional and did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I don’t remember the name

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The T V we bought works great and the guys that brought it to us and set it up were very knowledgeable and very friendly I would buy another T V from Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They set up our new tv and sound system, showed us how to use everything. We have had to have someone come back out once, but it was a minor thing that we should have known, the tech was wonderful and didn't make us feel stupid.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Netflix hey

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech guy today knew exactly what to do . I had trouble getting Netflix up and running and was at my wits end! The guy was very nice and helpful .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed and set up this TV in very short time. As always with Geek Squad they were courteous and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV setup worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is so complex we were so glad that the Technician set it up for us. He spent nearly over an hour setting it up. Then he spent almost another hour explaining how to use our new 4K TV. We definitely feel it was money well spent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of Samsung 65" curved tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What an amazing experience with the Geek Squad!!!! Aaron was execeptional! He was alone I thought how is this guy going to do this?? From beginning to end he was organized,clean, knowledgeable and to top it all off a really great guy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen were great to work with. Explained everything in plain English and were polite and courteous during their time with me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tech and service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was great and very helpful. Connected all devices together and cleaned up cords. Answered all my questions I would request him again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    agents very pleasant and helpful, very knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad install of TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was very knowledgeable, helped us understand things we had questions about. He was excellent

    I would recommend this to a friend