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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 551 Showing 11,001-11,020 of 18,776 reviews
  • Rated 5 out of 5 stars

    Great techs!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Couldn't have done it by myself. Friendly and knowledgeable techs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounted my TV and setup my security!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were professional, on-time, and did outstanding work with great communication.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Geek Squad Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two Geek Squad staff who delivered and set up my TV, were wonderful. Very pleasant, personable, patient and knowledgeable. Explained the set up and the features on the Smart TV making sure I understood what to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent! Way to Go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, Knowledgeable, and Curteous! Real professional and take pride in what they do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad team members

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek team members helped to resolve TV installation issues. They were on time, prompt and explained everything very carefully

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed our TV quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed our TV and connected to all of our devices and did it quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed perfectly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Email and text provided throughout delivery process. Information accurate and timely. Friendly and helpful service person. Excellent experience. Keep up the great work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good installation time quick patient neat work space

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team was ontime and couteous, Gave good instructions for use..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my tv quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy Geek squad did a phenomenal job installing my new tv and were extremely knowledgeable about any additional items or info I had questions about!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I put my tv together and set it up easily by mysl.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have my tv on a stand which I got at Best Buy and I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    pep

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Matthew did a great job. He was very knowledgeable and did a great job explaining everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice and friendly staff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and friendly staff. Had a smooth overall set up experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV set up -- quickly and professionally

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot thank you enough. Geek Squad was profession and courteous. So very pleasant, could not have asked for more. Again, Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad are Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two wonderful Men delivered and installed our new 75" Sony Tv. They took the time to installed it and took the time to shows us how it ran, along with the remote. Very friendly and helpful. Worth every penny!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always the best service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very courteous , he connected All my components n explained how to use them , we always bring the geek squad to our home for all our electronics n appliances installation n care

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It takes TWO!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony XBR-X900F 85” set was a high risk install with anything but the Geeks. I certainly would have dropped it or at least banged it. No brainer! Get Total Tech Support! This service is only $49 with it. What a deal!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed TV quickly and professionally

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Associates were friendly and professional. Got TV set up quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything went well on install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have person hook up and install products to TV. Tech need to let consumer do more hands on to how to operate the remote control. Did not know how much time tech could really spend on all the setup

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent service had a young man come to house to fix my printer all went well and quickly

    I would recommend this to a friend