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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 552 Showing 11,021-11,040 of 18,776 reviews
  • Rated 5 out of 5 stars

    Geek Squad Overview

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1. Respectful of property and the new equipment 2. Recognize potential problems before they happen. 3. Knowledgeable and the team works well together. 4. Would hire again These four areas made our experience a great one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super service all steps installing Arris router.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was like having Santa Claus stand in for my well known tv service provider who proved unreliable. The Geek installed my Arris router and was very diplomatic over the phone coordinating with my tv service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent service had a young man come to house to fix my printer all went well and quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very happy with the service. The Technician was very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very friendly fun guys real pros too they were hard working beyond what i expected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it! I was skeptical but the guy was quick and used methods to protect the TV that I wouldn’t have thought or considered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV cancellation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cancelled the service when the agents brought my other TV. They were efficient and took care of the cancellation with no problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV connection and set-up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad sent out two members for the TV delivery and set-up. They also assembled a new TV stand. They were very helpful and summarized the TV controls with us. Excellent customer service! We will definitely use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceptional Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did an outstanding service of hooking up the TV and Receiver and cleaning up all the wiring. They also ensured everything worked perfectly and functioned as sit should.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV and Soundbar setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was excellent. The geek squad person was very knowledgeable and completed the set up of the new TV and Soundbar with no issues and in a short period of time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jim and Linda

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dan and Mike of Geek Squad from Best Buy are very knowledgeable about the products and have excellent customer service skills.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek's squads are the way to go.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents that mounted our tv were very good.Great job well done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installation 0f 65" Samsung TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    installation went off without a hitch. Geek Squad member synchronized all hookups to one remote in very little time. Set up tv with proper lighting, tuning etc. for maximum enjoyment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fast and they knew how

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    agent set up and connected tv the 1 st time. was told to call anytime if trouble

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a great and efficient job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents brought in my new 75inch Tv , unboxed it, set it up, organized and routed the connecting wires, then checked it all out. Superb job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV & went over the details

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were fast & professional. They took their time explaining all the info for the TV. Very efficient!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up moms 65in TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job setting up my mom's TV. They attached it to our satellite provider and the other devices. If it was up to us to install, we still wouldn't be watching the new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad were on time and fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was great. Very helpful and patient with me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV SET-UP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job. They were polite and gave excellent instructions on how to operate the TV and remote. We are very happy with the whole experience Thank You.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    owner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent value, excellent value, excellent value, ..

    I would recommend this to a friend