Black Friday in JulyEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 553 Showing 11,041-11,060 of 18,776 reviews
  • Rated 5 out of 5 stars

    owner

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent value, excellent value, excellent value, ..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another great Samsung

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted and connected all my devices Grear color and sharpness

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Guy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad guy was amazingly helpful!!! Can't remember his name, but he deserves recognition

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Instruction

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was first class. They installed the TV, connected all devices, and showed my wife how to operate everything. The was great since I wasn't home at the time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad team that came out was very professional, and I loved that I didnt have to do anything. I actually went and baked some cookies while they were working. They showed me how to use my cable too! Very excellent service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick, competent and very friendly!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent did a great job installing our TV. Was not only very competent but very personable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The item definitely was worth the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a unique situation when hooking up my television, I needed a high definition cable that was at least 22 feet long and this was the only product that I could find that was long enough, it was 24 feet long and did the trick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is nice but most important is Justin from the Geek Squad... He installed our new set and was extremely patient and kind. I’m very happy we took the warranty plan. Justin Anthony is a real asset to the squad!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad very helpful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad members was friendly and very professional and efficient. We tried to set it up on our own but we were not tech savvy enough. Geek squad save us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech did a great job of getting my new Smart TV connected and working well. Went above and beyond by returning to make the final connection for my VCR -- cable had to be ordered. Once done, everything has operated perfectly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Your outside delivery man

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our delivery man set up our new TV and set up our old tv to the basement. Enjoyed his background. He was not a part of the Geek Squad; but, an independent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    install tv & soundbar

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very courteous, respectful, got right to installation wasted no time but did not rush me through any instructions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad made sure we had done the set up right.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent went over some things with us. We had gotten our tv set up before he came, but wanted to be sure we had done things right. He was very nice and polite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On time and fast!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents called when they were on their way and had the tv up and running in no time. They showed me how to program the tv and its other functions and made sure i understood before they headed out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE OUR 43" LG TV!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice picture quality - it is the perfect size to fit into our old and nice entertainment cabinet that we've had for 30 years! Just fits - 43" is perfect. This is a very nice TV, that anyone would enjoy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Free delivery I like that. Good service great people

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a wonderful job when they lived and took care of it with care.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worked on setup until it all worked perfectly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We would not have been able to set it up and get to work ourselves. Even they had a hard time figuring out how to connect everything and to get all the gadgets connected properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Install Service

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy provides high level technical support and customer service during the installation of their products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review for 2nd Tech.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1st tech did not explain TV to parents, said head phones were not compatible, and he had 2 more appointments , so he couldn't give them the time they needed!!! 2nd Tech made everything right!!

    I would recommend this to a friend