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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 555 Showing 11,081-11,100 of 18,776 reviews
  • Rated 5 out of 5 stars

    DouglasE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After almost TWO months Geek squad FINALLY sent an agent who knew what was needed, how to do it and he DID IT!!!!!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The set and tuning to the sound bar proved better than th initial installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great techs as usual

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up my new 60" Smart TV - it replaced my 55" Smart TV that needed to be replaced under warranty. Very pleasant agents who took the time to teach me how to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    How to operate tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent's unpacked my tv attached a stand put it where I wanted Hooked it up to my devices and showed me how to use the remote to connect to everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were awesome patient and cleaned up help explain features in detail

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a great job super thorough and safe l. It's been great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. They were very timely and helped a lot giving tips and stuf.. %100 reccomended

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered TV to my daughter was not that friendly felt bothered that it was not being hung and only placed on on a stand. She is a freshman in college with no car should have been happy it was an easy delivery and setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad/quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent removed and installed my new tv. Quick and easy. Set everything up, made sure all was working properly, answered all of my questions . Good experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ryan from the geek Squad was excellent he explained everything to a T and even when I asked him to go over it again no problem very courteous

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The color and brightness of this TV enhances my enjoyment in watching.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great agent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was extremely patient and made sure I understood everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another great job by the Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy initially send a third party service for the connectivity. After they messed-up the DirectV and other connections, the Geek Squad fixed everything. Decline a third party service and hold-out for the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Five-star service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery and installation crew were exceptional. TV was up and running in short order. Answered all questions and were great teachers on how to operate

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expert agent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up my TV and connected it to all streaming channels etc

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 minutes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a couple of minutes and it was set up and I got to watch

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome thanks they were great and came back to make sure it was great. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my new 50" LG smart TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a great job of setting up my new LG 50" smart tv - no problems - Agent was polite, worked quickly and cleaned up after the setup -

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very professional, friendly and explained everything well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 2nd Sony tv installation by Geek Squad. Always so professional and they make sure everything is good before they go.

    I would recommend this to a friend