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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 556 Showing 11,101-11,120 of 18,776 reviews
  • Rated 5 out of 5 stars

    Geek Squad installed my TV for me.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV was installed and working very quickly. The service men answered all questions and removed the old TV. I was very happy and satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good customer service.............................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery and set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have often used the Geek Squad and, as always, they were pleasant, on time, and really good at their task. Took plenty of time to explain and answer any questions. Recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young man that set up our TV and modem was exceptional. He was respectful, listened, and was an excellent teacher. Can't say enough great things, made this experience stress-free. Thank you!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installation done quickly and neatly.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Two technicians installed my television and attachments. Everything was to my satisfaction except to operate my television, I have to use 3 controllers, direct tv, television and sound bar. I anticipated that I would be able to operate normal daily operations with one controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another great Install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daniel was very knowledgeable and polite. He set up our TV quickly and was helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service call.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service call was difficult but the technician worked though it with excellent results.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was quick and painless. I could never have done this myself. Those guys were great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent delivered my TV and hooked it up I'm very pleased with Donavan he was polite, courteous, and very knowledgeable about the equipment .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Getting apps on my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tech support friendly tech team and explained everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV set up by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were fast and efficient in the setup of the new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed our TV very fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We called and in no time we had a technician here and she was very knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and the took the trash with them. All that was left for me was to enjoy my tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did a great job prompt service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent put TV toghter mount on stand connecting all appropriate equipment

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    On time and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our installer did a good job and was on time and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman's name was Sterling and was very nice and helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up was quick!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using geek squad was worth every penny, TV and sound bar delivered, set was installed quick, all garbage taken away, needed a cord and they had it , no time wasted going to store! Love my new TV and sound bar is awesome!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were in and out very quickly. Had the process down to a "T". Answered questions accurately.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    set up by Geek Squad for 65" TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the two guys who came from the Geek Squad were on time and both were very informative and very helpful.......courteous and knew the product inside and out.....very pleased with the service they performed.....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommend with TV larger than 55"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a Samsung 65" TV, after Geek Squad, unbox the unit, I'm glad I went the setup by them, because of how fragile the unit is and putting on legs. They quickly had the TV up and running in about a hour.

    I would recommend this to a friend