Customer Ratings & Reviews
- SKU:
- 1262778
Customer reviews
Rating 4.7 out of 5 stars with 18776 reviews
(18,776 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Geek Squad saved me hours of trying to set up!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very professional, helpful, and friendly service! I felt comfortable with the instructions for operation they went over with me.
I would recommend this to a friendRated 5 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The geek squad connected all y devices and gave me a demonstration.
I would recommend this to a friendRated 5 out of 5 stars
Very Fast and Good Set Up!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Our new TV was set up and the old one was removed by the agent from Best Buy. He was very nice, knowledgeable. He made sure we were happy before he left. Thank you.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad did a great job installing my new Sony
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad Tech was courteous and respectful of current social distancing and Pandemic guidance as he delivered & setup my Sony TV.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Hi Jeff. Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!
Rated 5 out of 5 stars
My geek guy was great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent was most accommodating to my schedule, even to the point of having to delay his visit at the last minute
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
TV installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The setup was excellent, great product knowledge and very courteous!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Hisensehappy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service with a smile. Ana and her partner were professional, clean and down right nice. Great qualities as representatives of Best Buy
I would recommend this to a friendRated 5 out of 5 stars
Great setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tech that came to my house was great!. He answered all and any questions (regardless of how they sounded to him). Completely set up all systems. He was neat and very personable and I would highly recommend him.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Installed tv and Linksys system
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installed and explained system, answered all questions
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad is highly recommended
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is highly recommended due to the size and weight of a large TV. The person that came to set up the TV was really nice and patient with all the questions I asked.
I would recommend this to a friendRated 2 out of 5 stars
75” SAMSUNG TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Spoke with the Geek yesterday and told me thinks it’s not the tv issue, think it’s Cox internet that slow down & gets blurry? I called COX Afterwards, said my internet is all good to go. Check my YouTube and it’s all smooth. Hmmm, Think It’s has got to be the TV Issue hmm? I m just frustrated with the blurry part of the tv we watch on ESPN sports most likely n other tv shows thru Antenna! No Cable Box! We use High Speed WIFI! What to do about this matter? This is the second time I m having an issue with the 75” Samsung TV. The first time TV was clear and sharp picture on screen. This 2nd one is little but fuzzy wuzzy blurry.
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .We appreciate your feedback. It is critical that we receive candid feedback from our customers, to help ensure that we can grow and improve our services in the future. It looks like you felt that your experience didn’t live up to your expectations. We would love to talk over what happened and any next steps that might be available to you. Please give us a call at (800) GEEK-SQUAD or (800) 433-5778.
Rated 5 out of 5 stars
Installation was an exceptional experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They agents set up everything to my expectations, they sent out very professional representatives
I would recommend this to a friendRated 5 out of 5 stars
Great job!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The service technician was through and he genuinely cared about us having full understanding of the devices he installed.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad is the best!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent was friendly, competent and efficient in completing the task at hand. Very helpful in explaining the functions. I have always been happy with the Geek Squad.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great value!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased a 50 inch LG TV for my sun room. Wonderful picture and sound for a TV that's used on a "part time" basis! Digital channel program and picture are crystal clear! Great value for this size TV!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 4 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They did a good job. Will need them to return because we are having trouble with the remote & they forgot to add prime.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad installed eero pro 6 mesh
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Technician was knowledgeable, patient and informative. He ensured our new euro pro 6 worked as described. No,issues. Fast installation.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would recommend using the geek squad when you are setting up a large TV and the surroundsound system they are experts in the field and take away the headache of you trying to set it set it up yourself.
I would recommend this to a friendRated 4 out of 5 stars
Great Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent was very friendly and connected everything that we asked for.
I would recommend this to a friendRated 3 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents were friendly but seemed to be in a rush and really didn’t go over the tv and explain its functions on such an expensive tv. They said my Xbox hooked up to the tv but it wasn’t.
I would recommend this to a friend