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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 560 Showing 11,181-11,200 of 18,776 reviews
  • Rated 5 out of 5 stars

    Geek Squad installed my 55” LG TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service on install and explaining functions on new TV. Extremely polite and patient. Would definitely recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation went quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents completed my TV set-up and antenna, explanations given as to operation of the hand held control.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We appreciated that our new TV was delivered & installed by an expert. He was very helpful and clear in answering all our questions. Thank You

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Quad a life saver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The set up of my new TV was done timely and professionally. No stress for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Agents

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy agents were fantastic, they knew exactly what to do and took time to explain and demonstrate the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service and helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They delivered, installed and hauled away my old television. The installation included syncing the sound system and tying it into my directv system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our TV set up is not easy because we have a DVR, blue ray and surround sound. Max did a good job of getting everything set up. When we had trouble getting everything to work correctly, Art came and helped us. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick, courteous tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the TV and connected my devices. They were very courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent, as usual

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen were prompt, efficient, professional and courteous. Took all of the packaging materials so I don't have to dispose of it myself! Helped more by setting up the DirecTV remote to operate the new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT INSTALLATION

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE GUYS INSTALLED THE 86" TV WHICH WAS A MONSTER JUST TO HANDLE IT. SET IT UP AND MADE SURE EVERYTHING WAS WORKING FINE AND INSTALLED THE OTHER ACCESSORIES TOO. GREAL DEAL.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived within the time frame given. Set up new tv and programmed my remote. Very good service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Insurance for my 82” TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s important to have Geek Insurance coverage for my 82” tv. 5 years warranty if something happen to my tv!??? Replace or fix ? Not cost my money!!! Think about it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best decision I made was pay of Geek squad service. The are the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Geek Squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris and his partner did a fine job delivering, installing the new set and taking away the 15 year old one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my new TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men were very nice and neat and respectful not to bump anything and took the packing with them. Way to go guys. Good job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Techs were very professional with the installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sales person was very knowledgeable about the T.V.'s we were looking at. The techs that delivered the T.V. were very professional at their job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were prompt, there when they said they would be. Very knowledgeable and very helpful in explaining things to a technically challenged person. I wouldn't hesitate to use them again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Technicians assembled my TV stand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians arrived as scheduled. Promptly started assembling the stand

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech did it quickly and efficiently. E explained everything very good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Will Use Again

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad delivered and set up my TV. They were on time, were efficient, professional, answered all my questions and made various / helpful suggestions. I have used before and will use again.

    I would recommend this to a friend