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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 561 Showing 11,201-11,220 of 18,776 reviews
  • Rated 5 out of 5 stars

    No complaints

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv was delivered early in the day which worked well for me. Instructions were followed and product was in good working order.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Do not settle for anything but the best service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job. Would recommend them to anyone who asks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top notch service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was thorough, quick, and friendly. Answered questions, and showed how things worked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV and Soundbar mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech called me two days before the appointment and again on the day of the appointment. He arrived on time, did exactly what I needed done in a professional manner. My TV is hung correctly and in the right place.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The employees who delivered our TV were professional, efficient and thorough. Erik Janes was the best service person I have dealt with in awhile.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would Highly Recommend this Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were prompt and courteous. Did a great job installing our new TV and moving our existing TV upstairs. They also connected all our electronics and the soundbar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional gentleman

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was very polite. Wore a mask and maintained distancing. Very personable Took down old TV and was cautious and respectful of our furniture as well as old and new TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sam from Geek Squad was excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sam the service provider was excellent He was very thorough and made sure I had a good understanding of the items purchased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well Informed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad came in and set up my new tv and sound bar and was well informed on how to operate it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They did a great job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Called before they came and arrived on time. Protected carpeting and entertainment center while doing their work. Demonstraited the TV and answers all questions. Answered an abbitional question the next day by phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squa Installed by TV quickly and efficiently

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician was wonderful. Called prior to coming, worked efficiently and was very polite. Set up my TV with my xfinity remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with their help, they were real helpful and we were happy with the results! They answered all our questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Service--nice to know that people do like their jobs and do them well and are knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Job well done!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job installing my 85" TV by the Geek Squad team

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    VERY Professional, VERY fast!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were here at the scheduled time and had it hung and operational in 40 minutes. They took the time to demonstrate and explain it and answered questions. Highly recommended by old people!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tv stand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv stand seems to be fine. It doesn't seem to move. It's keeping the tv sturdy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well to get channels thru antenna. Even without being directly in window.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TVConnect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV Connect and setup went very well. Installation was expedient, service was courteous and informative, and cleanup was appreciated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    James actually made me a video explaining the set up for my tv. He was so very patient, kind and smart

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad able to finish job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad came back and was finally able to finish their job after I was able to get hooked up with Century Link.

    I would recommend this to a friend